WPML – Buyer email translation

  • Resolved Elvanos

    (@elvanos)


    4 years, 2 months ago

    Hello,

    I would like to ask for help on my site – the issue is the following:

    We have a 2-language WPLM website (Czech and English, the default being Czech). Everything on the website works perfectly fine except for a proper translation of the buyer email being sent. Every time someone orders the PDF vouchers, they receive a default, Czech email text, even tho we have a proper translation done via WPML for the strings, and the order is done from an English version of the site as all other emails received are in English.

    Any idea how to fix this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Elvanos

    (@elvanos)

    I would just like to clarify – I am talking about the email containing the generated PDF links that gets sent after the payment is done. Not the confirmation email that the payment has been finished.

    Plugin Support tomasz_bednarek

    (@tomasz_bednarek)

    Hi elvanos,

    thank you for your message!

    Currently, the plugin will take the language of the backend – the default language set by WPML. I have informed our programmer about possible improvements in the future.

    When we add WPML support for the plugin I will send you a message.

    If you have further questions let me know.

    Best regards,

    Thread Starter Elvanos

    (@elvanos)

    Thank you very kindly for your reply!

    It is quite a pity that this functionality isn’t supported at the moment since the pro version of the plugin managed to accomplish everything else we needed in our shop.
    Looking forward to receiving this update (hopefully) in the near future – and yes, please, let me know when this comes out.

    Thank you again for the reply and have a nice day.

    Plugin Support tomasz_bednarek

    (@tomasz_bednarek)

    Hi @elvanos

    thank you for your reply

    I will inform you in this thread when the plugin will support WPML.

    Thank you and have a good day.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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