WPGive – Stripe Webhook Issue

  • Resolved lbowlydesign

    (@lbowlydesign)


    1 year ago

    Hi – In Stripe, I have two webhooks created for the same domain (different subdirectories):?https://tvnpa.org?give-listener=stripe?— seems to be working and the other,?https://tvnpa.org/tvnf?give-listener=stripe?is Failing.

    I updated the PHP on the server to 8.2+, so everything is current there. Is this an issue with having two webhooks for one domain even if they are separate subdomains???If so, is it possible to use the webhook that is working for the other site that is in a subdirectory?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter lbowlydesign

    (@lbowlydesign)

    As a followup on this, I spoke with Stripe support who said there is no problem using different webhooks for the same domain. ?They said I need to reach out to the owner of the plugin for help on why the endpoint is attempting a redirect/returning a 301 status code. They should be able to help debug.

    Since support for the free version of the plugin is not an option, is there anyone who can help me troubleshoot this? I appreciate any insight!

    Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @lbowlydesign.

    Glad you reached out.

    We’ve tested this scenario of having two webhooks to the same domain and it was not a problem. What we know is that in PHP 8+, the webhook URL causes a fatal error, while not preventing donations. You can see it here: https://feedback.givewp.com/bug-reports/p/the-stripe-webhook-endpoint-should-not-fatal-error-in-php-8.

    I’m happy to dig deeper into this issue, but I’ll need steps to replicate the issue you are facing. Unless I can do that reliably, I’m relatively stuck.

    Lastly, I do apologize for my slow turnaround on this one.

    Your success with online donations is our number one priority. Looking forward to helping you get to the bottom of this!

    Thread Starter lbowlydesign

    (@lbowlydesign)

    Just wanted to thank you for your reply, Matheus. I removed the webhook completely a couple of weeks ago, recreated it, and so far, so good. I appreciate you getting back to me though! LB

    Plugin Support Matheus Martins

    (@matheusfd)

    I’m glad to hear that, @lbowlydesign.

    Thanks for using GiveWP! Have a great day.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘WPGive – Stripe Webhook Issue’ is closed to new replies.

Tags