Wpforms: No logs found.

  • Resolved cseevinck

    (@cseevinck)


    2 years, 4 months ago

    I am trying to see the logs when I have turned on logging (free version). I never see any log files created. Any help much appreciated.

    The page I need help with: [log in to see the link]

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  • Hey @cseevinck – Thanks for contacting us!

    I looked at your website, and I observed that you’re using WPForms lite version 1.7.5.5, while we’re on 1.7.7.2. Besides adding new features and enhancements, plugin updates also fix known issues. It’s possible that this is either causing or contributing to the issues that you’re seeing, so we need to start with this.

    We also have a guide here with details on the importance of using the latest version of WPForms.

    In case it helps, WPBeginner has a detailed tutorial on how to update plugins on your site.

    When you have sometime, please update the plugin and let me know how it goes!

    Kindly,

    Hey @cseevinck – We haven’t heard back from you in about a 4 days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

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