WPForms has detected an issue with JavaScript on this page

  • Resolved Marta

    (@martaescritora)


    9 months, 1 week ago

    Hello!
    I’m receiving this message on my website:

    “Heads up! WPForms has detected an issue with JavaScript on this page. JavaScript is required for this form to work properly, so this form may not work as expected. See our?troubleshooting guide?to learn more or contact support.
    This message is only displayed to site administrators”

    Podem, por favor, informar-me sobre o que se passa? Até ontem estava tudo bem…
    Obrigada,
    Marta

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Marta

    (@martaescritora)

    Update: This situation is happening on all forms where I use WPForms.

    Marta

    • This reply was modified 9 months, 1 week ago by Marta.
    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @martaescritora,

    Thanks for reaching out, and I’m sorry to hear about this issue in your forms!

    I tried to reproduce the issue, but I could submit the form on the page you shared – screenshot.

    I also tried to reproduce the issue on my dev site, but I had no success.

    With this, I’d ask you to try to address the issue by adjusting the LiteSpeed Cache settings on your site by following our guide: Configuring Optimization Settings for WPForms in LiteSpeed Cache.

    After this, please purge LiteSpeed Cache’s caching, and here is a screenshot from my dev site as an example on how to do this.

    In case the issue persists after the adjustments above, please share screenshots from the settings in the LiteSpeed Cache plugin on your site. This way, we can try to reproduce the issue and provide further information.

    Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @martaescritora,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

    Thread Starter Marta

    (@martaescritora)

    Hi Ralden,

    Sorry I haven’t provided information on this thread because I’ve been very busy.

    Your solution solved the issue, so from my side it can be closed.

    Thanks!
    Marta

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @martaescritora,

    Great to hear that the issue is solved, and thanks for taking the time to let me know!

    If you’d like more help with using WPForms Lite, please feel free to reach out.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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