WPForms admin stuck on loading

  • Resolved mungbean

    (@mungbean)


    4 years, 2 months ago

    I’m trying to create new forms and edit existing forms on my localhost (Bitnami), but when I click Add New or edit an existing form, the screen is stuck on the WPForms loading screen with the spinning gear.

    I tried deactivating/activating the plugin, and it is the latest current version.

    Please advise.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @mungbean,

    Thanks for writing in & I apologize for the trouble!

    When you have sometime, can you please try the steps shared in our troubleshooting documentation?

    Thanks!

    I have the same problem. Some forms are loading, some get stuck with the spinning icon. Tried the troubleshooting already.

    Update: Seems to be some caching issue. I tried CTRL+F5 in Chrome and the form was loaded correctly.

    • This reply was modified 4 years, 2 months ago by jaensn.
    • This reply was modified 4 years, 2 months ago by jaensn.

    I have the same problem since upgrading to the latest version of WordPress to try to solve another WPForms issue. However, I get the spinning gear issue in Firefox but not in Chrome.

    hi there,

    same issue here. Happening in chrome. All troubleshoot steps followed. Also cleared cache and cookies but the issue still persists.

    Any help is much appreciated.

    thanks!

    Hello @andreprata & @juppy,

    Thanks for contacting us & I’m sorry to hear that you’re facing issues with the form builder.

    When you have sometime, can you please try the steps shared here? In case the issue is still there, please create a new ticket and I’ll be happy to take a closer look.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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