WPform not working for client

  • Resolved Tim Squires

    (@timsquir)


    5 years, 4 months ago

    Hi! I have a problem. I installed WPForms on a website that I have developed for my client. For testing during setup I used my own email address. I could easily send emails from the site to my email address, but now that I have changed it over to my client’s email address it no longer works. I wonder if someone may be able to help with this problem. Thank you! Tim

    The page I need help with: [log in to see the link]

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  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @timsquir,

    I’m sorry to hear that you’re having issues with email delivery. The issue is likely due to strict email spam prevention settings that is wrongly detecting the notification emails as spam.

    To resolve email delivery issue, you could configure a SMTP plugin on your site so emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

    Hope this helps ??

Viewing 1 replies (of 1 total)
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