• Resolved wave1989

    (@wave1989)


    I found the root of the problem. But I don’t know how to solve it:

    Problem: The site is available at
    https://portmapper.myonlineportal.net:1995/ and the problem is the
    specific portnumber. I got the error message and the functions of jetpack are not fully available

    If I change it to port 80, I will not have a
    problem and the Wpcom Connection Test error will disappear.

    Do you see a solution without changing to port 80? It’s not possible for me to
    let it under port 80, because it’s already in use for something else
    (deactivated for this test).

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter wave1989

    (@wave1989)

    So I deactivated Jetpack, because I need the page running.

    Plugin Contributor James Huff

    (@macmanx)

    Try adding this to your wp-config.php file:

    /**
     * Set port to 1995
     */
    $_SERVER['SERVER_PORT'] = 1995;
    Thread Starter wave1989

    (@wave1989)

    Hey James,

    thank you for your quick answer, but the result is the same. The error is still there. In the properties of wordpress, you can see under jetpack:
    Server Variable HTTP_HOST portmapper.myonlineportal.net:1995
    Server Variable SERVER_PORT 1995

    So that should be finde. Any other ideas?

    Plugin Support lizkarkoski

    (@lizkarkoski)

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Twenty theme. If the problem goes away, enable them one by one to identify the source of the problem.
    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter wave1989

    (@wave1989)

    Hey lizkarkoski,

    thank you for your answer. The only theme that is installed is twenty twenty. I uninstalled the rest for the check and the only plugin that is active is Health Check & Troubleshooting and Jetpack von WordPress.com. I tried the trouble shooting mode of the HC Plugin as well. As soon I activate Jetpack, the error 200 will appear.

    Any other ideas? I think it is something with the port. Is Jetpack able to use another port than 80?

    In the end of the plugin (HC) for Jetpack is a field:
    Connection Tests
    {“8”:{“name”:”test__wpcom_connection_test”,”label”:false,”short_description”:”Zwei auf Tour is not connected.: 200″,”long_description”:false,”severity”:”critical”,”action”:”https:\/\/jetpack.com\/redirect\/?source=jetpack-contact-support&site=portmapper.myonlineportal.net%3A1995″,”action_label”:”Bitte wende dich an den Support von Jetpack.”,”show_in_site_health”:true,”pass”:false,”group”:[“default”],”type”:”direct”}}

    Does it help to find a solution?

    Plugin Support lizkarkoski

    (@lizkarkoski)

    Hmm. Jetpack shouldn’t react with Health Check. Let me think about this and get back to you.

    Thread Starter wave1989

    (@wave1989)

    If it’s possible, I can provide you full reports and screenshots. I don’t know, if it’s helpful

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Wpcom Connection Test. Zwei auf Tour is not connected.: 200’ is closed to new replies.