• Resolved 0830mimi

    (@0830mimi)


    I have updated WordPress 5.4.1 just now, and WPBakery page builder does not work till now, we had installed classic editor, I have installed disable Gutenberg, and it still doesn’t work!
    I can’t do anything now. What can I do to restore the builder?
    Here is the information:
    WPbakery page builder:6.2.0
    Wordpress: 5.4.1
    Classic Editor: Version 1.5
    Disable Gutenberg: Version 2.1

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Since that is a commercial plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://support.wpbakery.com/

    Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter 0830mimi

    (@0830mimi)

    Okay, I will ask them too and get help from them.
    I just want to solve the problem and see whether any members have the same problem only.
    Really thanks for your suggestion!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘WPBakery Page Builder does not work on wordpress version 5.4.1’ is closed to new replies.