• Resolved NaFi

    (@nafi121)


    Hi

    I have a multi site instance running on cyberpanel , i have network activated wordfence. However i was not able to initiate scan going through Diagnostics i found out below error

    wp_remote_post() test back to this server failed! Response was: cURL error 28: Connection timed out after 10004 milliseconds

    I am on top of cloudflare so I have added
    IP(s) used by this server and 6 wordfence ip’s listed here . But still I’m unable to start my scan any workaround to fix this ? https://snipboard.io/Qc6Ibq.jpg Here by WAF rule on cloudflare

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @nafi121

    The cURL error 28 is a common error and usually temporary. However, since you mentioned that the error is persistent, please reach out to your hosting provider so that they can take a look at the issue with the cURL library on your hosting server. Confirm that they haven’t blocked Wordfence’s scanning server’s IP address range from accessing your site. Our servers’ IP addresses range from 69.46.36.0 to 69.46.36.32.

    In some cases, adjusting the memory limit and the maximum execution time can be helpful. To do this, access your wp-config.php file, look for the wp_memory_limit and update it to 128M or 256M define(‘WP_MEMORY_LIMIT’, ‘256M’); You can set the max_execution_time = 60 in php.ini. Wordfence’s scan only uses half of this value by default but values above 60 may cause problems in other cases.

    Thanks,

    Joshua

    Where the diagnostics page has that error there should be a section called ‘additional details’ in the same section. Can you click on that to expand it (if it isn’t already) and take a screenshot so I can see what it says? If it’s huge just send it to wftest [at] wordfence [dot] com and add your forum username (@nafi121) to the subject line. You can email the diagnostics page to the same address. Just make sure and respond here to let me know you sent it.

    Thanks!
    Mia

Viewing 2 replies - 1 through 2 (of 2 total)
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