• Resolved stuartb3502

    (@stuartb3502)


    Just configuring Complianz and it found this cookie and WP_DATA_USER_2. Neither have information on the cookie database and Googling just brings back loads of Complianz using websites with the same “Purpose pending investigation” description. Our site does not have any WordPress user functionality currently (apart from admins, our own editors of course).

    Are these real cookies for a normal user? (I don’t see them if I access teh site incognitor/not logged in)

    I’d like to remove them from the cookie policy if they are phantoms as I think having non-described cookies looks suspicious. Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @stuartb3502,

    If your users (website visitors) do not have an account area, these cookies are assigned as admin cookies and will not show up on your cookie policy. It should say on a cookie “Admin cookie, will be ignored”. If this is not the case, it’s either not synched yet or your users can login. For example on a WooCommerce website.

    Hope this makes sense,
    regards Aert

    Thread Starter stuartb3502

    (@stuartb3502)

    thanks. It makes sense in that this is what I expected (I see other admin only cookies). This is not marked as that however. Membership is not permitted on the site.

    When you say “sync” are you talking about sync between the plugin and the generated cookie policy or something else? The reason I ask is that the site is not live yet (just waiting to fix this) so I wasn’t sure if maintenance mode could be blocking some other syncing.

    Is there anywhere in settings to see the results of the cookie scan other than in the generated policy page? Do I go into the wizard to try to update this?

    thanks again.

    Thread Starter stuartb3502

    (@stuartb3502)

    Ok. So I can see the cookies in the wizard. WP_DATA_USER_2 is shown as not synced. I’ve tried resyncing with maintenance mode disabled. No difference. A manual search of the database finds no result (there is a result for _1 and _*). So I guess that explains that.

    WP_PREFERENCES_USER_* is synced, but Cookie database has a blank/unknown record.

    Am I right in thinking that if the database held correct information for these cookies, the plugin would identify them as admin only? Or does something else control that?

    Is there a way I can contribute information to cookiedatabase if I can get reliable details of these cookies somehow?

    thanks

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @stuartb3502,

    When the information in the database is updated, it would indeed be automatically marked as an “Administrator-only” cookie upon synchronizing and no longer shown on the Cookie Policy.

    You can do that manually for now; expand the cookie it concerns by clicking it, under Complianz > Wizard > Consent > Cookie descriptions, untick “Show on Cookie Policy”. Or display it anyway, and manually enter its’ information after disabling “Sync cookie with CookieDatabase”.

    I’ll relay that particular cookie to the moderators at CookieDatabase for inspection, so they can update it’s information, after which those changes are also synced to your Cookie Policy.

    Kind regards,

    jarno

    Thread Starter stuartb3502

    (@stuartb3502)

    Super. Thanks very much.

    • This reply was modified 1 year, 10 months ago by stuartb3502. Reason: To mark as resolved
Viewing 5 replies - 1 through 5 (of 5 total)
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