wp_feedback not working

  • Resolved lordsnake

    (@lordsnake)


    4 years, 6 months ago

    Installed your plugin on a site recently and it is causing some problems.
    One of which is that it breaks wp_feedback.
    The buttons on the front end of the site simply do not work with wp_optimize enabled, i.e. nothing happens when clicking them.

    As mentioned in other thread, also having some issues with DIVI content not being displayed for logged in users.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi there,

    Could you share a link to your website? wp_feedback is a premium plugin which makes it difficult to test.

    If the buttons do not react, it’s probably a JavaScript error, which makes me think that you have Minify enabled.
    Could you open the browser console and check for any error?
    (if you share an URL with the issue, I can probably find out what to do to fix the issue).

    Marc.

    Thread Starter lordsnake

    (@lordsnake)

    wp_feedback is only visible to logged in users, so you wouldn’t be able to see it anyway.
    https://www.mindfoxescape.com

    here is a screenshot of the error in developer console
    https://1drv.ms/u/s!ArStyk-0E02-r4cAx-RTPP-5UukXSA?e=rh42Xl

    Thanks.
    Can you go to WP-Optimize > Minify > Javascript, and add wpfeedback to the setting “Exclude JavaScript from processing”?

    There seems to be an issue when mergin / minifying their code.

    Marc.

    Thread Starter lordsnake

    (@lordsnake)

    thanks, that worked. It has also fixed my issue with content not displaying as well.
    So that must have been caused by the minification breaking wpfeedback

Viewing 4 replies - 1 through 4 (of 4 total)
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