• Resolved katrinaglover

    (@katrinaglover)


    The plugin WP User Frontend is continually updating itself—even though I have it blocked in the Easy Updates Manager plugin. I am having to go in daily and rollback the plugin. I did upgrade to the premium plugin for them but it is a separate plugin and it does not autoupdate—only the free version auto updates. Please help! Running latest version of WP and latest version of Easy Updates Manager.

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  • Hi,

    Apologies for the delay,

    About the WP User Frontend plugin, when it gets auto-updated, is there an entry for the corresponding plugin created in the EUM’s update logs table? If yes, could you provide us a captured screen of the plugin or you could just inform us what’s the status recorded in the log for the plugin, also it’d be good if you could send us the stack trace info of the plugin.

    Thanks
    Anthon

    Thread Starter katrinaglover

    (@katrinaglover)

    I appreciate the reply! I looked at the logs and there is no entry. It updated itself last night again. I am including 3 screenshots—the first is the EUM log, the 2nd and 3rd show the settings.

    Hi,

    From the given screenshot, I can see that you use the very old version of that plugin. I’ve also tried to replicate the issue using the same version of WP User Frontend as yours, and have blocked the plugin but I don’t see the plugin getting auto-updated every time WP auto-updates event is triggered. I’m not sure why it’s getting auto-updated on your end, but I suspect the pro version that you have it installed on your website has to do with the issue. If the free version got auto-updated and wasn’t recorded in the EUM’s update logs, it’s very clear that something did the updates but not from the WP auto-updates event neither from performing manual update because any update that is performed by not using WP API can’t be catched by EUM. Unfortunately, we don’t have the pro version to investigate further on the issue.

    Thanks
    Anthon

Viewing 3 replies - 1 through 3 (of 3 total)
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