WP Url is returning instead of # (for container ID only)

Hi @maryann17,
Providing a solution to this would need more information from your side. What is your website address? Is this a custom link that you’re trying to add? Is that within the scope of a theme or plugin? IF yes, what theme/plugin?

This should be typically be a character escaping issue. If the website section where you’re trying to output/display the link strictly escapes HTML entities, issues like this may arise. However, only after more details are shared something definite could be suggested.

Hi @aniash_29 ,

https://dwastage.wpengine.com/#projects

It is still in progress, but once you choose from any of the project, it should only scroll down. For example, you click the Delphyq under “Our Projects”, it should scroll to https://dwastage.wpengine.com/#delphyq-game, but the issue is it is going to another page like https://dwastage.wpengine.com/%23delphyq-game.

I even use a plugin to customize my permalink, but nothing happens. Still returning “%23” instead of “#”.
Thank you in advance.

Hi @aniash_29 , still waiting for your possible solution on this. Thank you.

Hi @maryann17,

It won’t help with any extra plugins you try to install to fix permalinks. The issue is with the code/plugin you are using to render the tabbed section that lists projects. The code/plugin that renders the HTML for the section is for some-reason outputting https://dwastage.wpengine.com/#delphyq-game as https://dwastage.wpengine.com/%23delphyq-game.

You will need to provide more details on what plugin/code are you using to render the tabbed area and how are you inputting the links for those tabbed elements. Since this is a premium third party theme, you may also want to ask the theme developers directly instead: https://support.gloriathemes.com/?envato_item_id=21201119