WP URL address problem – site not viewable?

  • Greetings

    I have installed WordPress via Fantastico (cPanel) to the default location which is the www directory (or public_html) on a site. The default setting for the WordPress address is https://fvms.ca.

    I can view the site with no issues by typing https://www.fvms.ca into my browser address bar – as can a number of people I have asked re testing the site.

    However I have had one individual say he cannot get the address to resolve when entering https://www.fvms.ca – I had to get him to type in https://fvms.ca (he’s on a PC – WinXP, MSIE 7.0) If I change the URL address under Options-General to https://www.fvms.ca he can’t see the site at all but either gets a file download prompt or 404 yet, again, I have no problems viewing the site. Site refresh done as well – for both of us.

    As I’m a WP noob I would really appreciate any feedback as to this. We have eliminated any other issues (ISP, clear internet cache, ect) and apparently he along with 2 others have this problem.

    Many thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter lilypad

    (@lilypad)

    Update – received some more info – friend accesses https://www.fvms.ca and this actually ends up in a Google Search results page with links to the site plus the WordPress forum topics from my postings on this problem !

    What can I do to fix this…..if it’s fixable from my end. Or could it be a browser issue?

    stumped and stymied

    thanks

    I dont see anything wrong with either the non-www or the www links.

    They both go here: https://fvms.ca/ successfully.

    I think your friend cant type, or has a google search-something-or-another extension installed that takes em to google if he mistypes a url. Either way.

    Thread Starter lilypad

    (@lilypad)

    That was one of the questions I asked of him – what was installed on his browser and/or Google. Nothing to his knowledge.

    Any idea why he gets a 404 if I change the WP URL address designation from https://fvms.ca to https://www.fvms.ca?

    It made no difference to me – I get the site either way.

    I’ll suggest again that he check his browser – wondering if it’s a Google toolbar issue.

    thanks so much for your input

    Thread Starter lilypad

    (@lilypad)

    Acckk, one important point I forgot to make – he can view other sites with no issues that are hosted on the same server/web hosting service. I had him try accessing a news page that I set up on a site using WP (blog-news format in a domain name/blog/ directory) – no problems. I also had him access other blogs hosted on the same service and again no problems.

    I’m thinking it’s something to do with the way I have installed WP in the www directory – it was done via Fantastico/cPanel into the default location.

    Regardless, I can’t figure this one out as I have no issues with accessing the site.

    tia

Viewing 4 replies - 1 through 4 (of 4 total)
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