Hi @gmariani405 ,
Thanks for reaching out to us. We are concerned about the issue raised by WordFence and PatchStack. IP-based reviews have some limitations in ensuring the authenticity of user submissions.?IP addresses can be changed or masked by various means, such as VPN services, proxies, or Tor networks.
This means that while we strive to prevent multiple reviews from the same IP address, it is not a foolproof method to ensure one review per user. We have updated our documentation accordingly [documentation link] & [screenshot] and?added a popup with disclaimer information to ensure transparency with the users. Please refer to this video.
Thank you for your understanding and cooperation.
Kind Regards
Arif