Ach, Podz!
I am being constructive, the criticism is a valid one. And it’s not as if you or the regulars here didn’t know what I’m talking about.
A lot of questions stay unanswered, especially by core members who have the answers at the tip of their fingers, very obviously on purpose.
It’s usually questions to which you’ll find answers if you look and search hard enough, where “hard enough” often means several hours, a few days, up to even weeks filching whatever Search throws out on the topic among the docs.
While I consider “fair’s fair” and agree that a basic search should take place prior to posting, a basic search doesn’t mean half a day’s worth of that, nor days or even a week. Not everyone dedicates his whole life or work hours to a WP installation/configuration, nor are many people even able to do this. Not everyone works exclusively with WP, many will have to find their way around several up to 50+ different blog or CMS programs. If they consistently had to hunt pins in haystacks at every support site, they’d be doing nothing but.
Thus for me the “fair” has ended with a basic search and it’s then time to throw a couple of answers at people. A link or a nudge into the right direction suffices usually and spares someone else long hours spent needlessly on filching a docs compendium naturally grown and thus not at all easy to navigate.
That’s basically what endianx was pointing out without so many words. And he, as I pointed out, is not alone with his frustration. One can take the “learn how to fish” maxime a bit too far. Often enough people have a valid reason for asking instead of engaging in a long-houred search. It’s one of the reasons why I like commercial software, you ask – you get an answer and no one tries to secondguess you and teach you what you already know.
And that is – whether you like it or not – a valid criticism of this support forum, one which could make it a better place.
And in case you didn’t notice, when I’m sure of my answer, I do answer support requests I notice being on par with my knowledge about WP. So go shove your allegations … somewhere.
