WP Super cache issue

  • Resolved jankuter

    (@jankuter)


    1 year, 11 months ago

    Hi, just have installed que WP Super Chache ant it looks like it is working fine, but, I think I have a problem, I always receive the following message in my WP dashboard:

    “Warning! WP Super Cache cache was broken but it has been fixed! The script advanced-cache.php could not load wp-cache-phase1.php.

    The /home/kufamexc/public_html/wp-content/advanced-cache.php file has been regenerated and WPCACHEHOME has been fixed in your wp-config.php. Reload to hide this message.”

    First, I want to know if the plugin is working

    Second, If the plugin is working fine, how can I stop receiving the bm message?

    Third, if the plugin is not working, how can I fixed it?

    Thank you in advance, best regards

    • This topic was modified 1 year, 11 months ago by jankuter.

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Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @jankuter ,

    There’s a couple of things that have been known to cause this error.

    First, which version of the plugin are you using?

    Second, would you let us know the following:

    In your wp-config.php, do you show the following entries, and if so, what do they contain?

    define('WP_CACHE', 'true');

    define('WPCACHEHOME', '');

    Basically, what the error is saying is that it can’t find your WPCACHEHOME, which is normally ../wp-content/wp-cache-config.php

    Another thing to check is that your /wp-content directory is writeable.

    We have further troubleshooting steps here:
    https://github.com/Automattic/wp-super-cache/wiki/Troubleshooting

    Let us know what you find, and if we can help further.

    Best,
    Cena

    Thread Starter jankuter

    (@jankuter)

    Hi Cena

    Thanks for your reply

    Before I received your message, I read some post in the forum and made some changes. I think I have solved the problem, but, here are my answers to your questions

    First, which version of the plugin are you using?

    Answer: Versión 1.9.4

    In your wp-config.php, do you show the following entries, and if so, what do they contain?

    Answer:

    define( ‘WP_CACHE’, true );

    define( ‘WPCACHEHOME’, ‘/home/kufxxxxxx/public_html/wp-content/plugins/wp-super-cache/’ );

    Another thing to check is that your /wp-content directory is writeable.

    Answer: I think so, but I am not sure of that.

    Since I made the changes, I not receiving the error message, so I think the plugin is working ??</img>.

    Best regards

    Jan

    Hi @jankuter

    Great, glad to hear it. ??

    We have a way to test Super Cache as well, if you want to give it a try:

    https://github.com/Automattic/wp-super-cache/wiki/How-to-test-WP-Super-Cache-manually

    in case you want to test for sure whether it’s working.

    You can ask your host about the permissions on /wp-content if you’re not sure how to check.

    made some changes.

    If you get a minute, would you let us know what changes you made?

    Best,

    Cena

    Thread Starter jankuter

    (@jankuter)

    Hi Cena

    Good news, I made both tests that you suggested and the plugin is working! Date and time matched.

    Regarding the changes, I added this to the wp-config.php:

    define( ‘WPCACHEHOME’, ‘/home/kufxxxxxx/public_html/wp-content/plugins/wp-super-cache/’ );

    It was missing.

    Thaks for your help ??

    Best regards

    Jan

    Hi @jankuter

    Great to hear it! ??

    I’ll close the thread for now, but please feel free to open a new one if you run into any other issue or have any questions.

    Have a great weekend!

    Best,
    Cena

Viewing 5 replies - 1 through 5 (of 5 total)
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