• Jason A

    (@jasonlanderson)


    I was on version 4.0.4 and then when I logged into the WordPress admin, I saw there was an update for 4.1.0. I updated to this version and after it stated it needed to do the data optimization for it. I initated this process and it said it completed it and even sent me the email confirmation it completed it. I signed out of the admin area and a few minutes later I noticed I kept getting send emails saying it had completed. And then I got a Jetpack Plugin alert that my site was done. Upon checking to confirm this, the site was indeed down with the front facing site no long display the content and I was no longer able to get back to the WordPress admin area as the page was just replaced with a blank one with a rectangle off white box in the center. I had to contact my host to see if they could assist. They was able to deactivate the WP-Stateless plugin and I was able to get back into the WordPress admin area. When I attempted to reactivate the plugin, I was presented with page with the following and the site was down again. At this time, my site is up, but all of my images are gone and the WP-Stateless plugin remains deactivated. I’m hoping you can provide assistance here.

    **Added Note** At the time of this post, I’m still getting emails saying it is completed 20 unread now and in total 425 of them that I can count so far.

    *

    This message was triggered by wp-stateless.

    Call stack:

    wp_die()
    wp-content/plugins/wp-stateless/lib/ns-vendor/classes/deliciousbrains/wp-background-processing/classes/wp-async-request.php:189
    UDX_WP_Async_Request->maybe_wp_die()
    wp-content/plugins/wp-stateless/lib/ns-vendor/classes/deliciousbrains/wp-background-processing/classes/wp-background-process.php:568
    UDX_WP_Background_Process->handle()
    wp-content/plugins/wp-stateless/lib/classes/batch/class-batch-task-manager.php:71
    wpCloud\S\B\BatchTaskManager->_check_force_continue()
    wp-content/plugins/wp-stateless/lib/classes/batch/class-batch-task-manager.php:36
    wpCloud\S\B\BatchTaskManager->__construct()
    wp-content/plugins/wp-stateless/lib/classes/trait-singleton.php:22
    wpCloud\S\B\BatchTaskManager::instance()
    wp-content/plugins/wp-stateless/lib/classes/class-bootstrap.php:126
    wpCloud\StatelessMedia\Bootstrap->init()
    wp-content/plugins/wp-stateless/vendor/udx/lib-wp-bootstrap/lib/classes/class-bootstrap-plugin.php:56
    UsabilityDynamics\WP\Bootstrap_Plugin->pre_init()
    wp-includes/class-wp-hook.php:324
    do_action(‘plugins_loaded’)
    wp-settings.php:555

    • This topic was modified 1 month, 4 weeks ago by Jason A.
    • This topic was modified 1 month, 4 weeks ago by Jason A.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Oleksii Bolhunovskyi

    (@obolgun)

    Hello @jasonlanderson ,

    It’s a pity to hear about the issues you have with our plugin. We are already investigating your case and come back to you with a solution as soon as we can.

    Also thank you for the information you provided! This will help us a lot to analyze and fix the issue.

    If this is fine for you, please install the previous version of WP-Stateless 4.0.4 and provide us with the following:
    1) did this fix the images on your site?
    2) go to Media – Stateless Settings – Status and copy/paste the information to us.
    3) please check if the WP_STATELESS_BATCH_HEALTHCHECK_INTERVAL constant is set up in your wp-config.php file.

    Thanks!

    Thread Starter Jason A

    (@jasonlanderson)

    Unfortunately uploading and installing the provided previous version upon activating it, bricks my site again. After activating the 4.0.4 you just provided, I’m immediately taken to a page has the following message.

    This message was triggered by wp-stateless.

    Call stack:

    1. wp_die()
      wp-content/plugins/wp-stateless/lib/ns-vendor/classes/deliciousbrains/wp-background-processing/classes/wp-async-request.php:189
    2. UDX_WP_Async_Request->maybe_wp_die()
      wp-content/plugins/wp-stateless/lib/ns-vendor/classes/deliciousbrains/wp-background-processing/classes/wp-background-process.php:551
    3. UDX_WP_Background_Process->handle()
      wp-content/plugins/wp-stateless/lib/classes/batch/class-batch-task-manager.php:71
    4. wpCloud\S\B\BatchTaskManager->_check_force_continue()
      wp-content/plugins/wp-stateless/lib/classes/batch/class-batch-task-manager.php:36
    5. wpCloud\S\B\BatchTaskManager->__construct()
      wp-content/plugins/wp-stateless/lib/classes/trait-singleton.php:22
    6. wpCloud\S\B\BatchTaskManager::instance()
      wp-content/plugins/wp-stateless/lib/classes/class-bootstrap.php:126
    7. wpCloud\StatelessMedia\Bootstrap->init()
      wp-content/plugins/wp-stateless/vendor/udx/lib-wp-bootstrap/lib/classes/class-bootstrap-plugin.php:56
    8. UsabilityDynamics\WP\Bootstrap_Plugin->pre_init()
      wp-includes/class-wp-hook.php:324
    9. do_action('plugins_loaded')
      wp-settings.php:555
    Thread Starter Jason A

    (@jasonlanderson)

    I wasn’t able to check the first two items as my site went down again after activating the 4.0.4 you provided. However regarding this one

    3) please check if the?WP_STATELESS_BATCH_HEALTHCHECK_INTERVAL?constant is set up in your?wp-config.php?file.

    I checked my wp-config.php file and I couldn’t find any reference to “WP_STATELESS_BATCH_HEALTHCHECK_INTERVAL” in there. Not sure if that is supposed to appear after successful activation of the plugin, or is that supposed to be in there already prior?

    Plugin Author Oleksii Bolhunovskyi

    (@obolgun)

    @jasonlanderson ,

    Do you have an option to clear your site’s cache? Maybe you are using some caching plugin or there is an options from hosting provider?

    If yes, please deactivate WP-Stateless and clear the cache.

    Thread Starter Jason A

    (@jasonlanderson)

    Okay I cleared the cache, reinstalled the 4.0.4 plugin and then activated it. This time it didn’t brick the site. As to the questions you asked before.

    1 – Yes, this did fix the images on my site.

    2 – The copied information as follows

    ### Server
    
    Server architecture: Linux 5.10.0-31-amd64 x86_64
    Web server: nginx
    MySQL version: 10.6.18-MariaDB-log
    PHP Version: 8.2.23
    PHP Memory Limit: 512M
    PHP Max Input Vars: 6144
    PHP Max Post Size: 2047M
    PHP Time Limit: 1200
    Max Upload Size: 2047M
    Allow URL-aware fopen Wrappers: Yes
    Loaded Extensions: Core, date, libxml, pcre, sqlite3, zlib, calendar, ctype, dom, fileinfo, filter, gmp, hash, iconv, json, pcntl, SPL, session, openssl, posix, random, Reflection, standard, SimpleXML, sockets, sodium, tokenizer, xml, xmlreader, xmlwriter, mysqlnd, cgi-fcgi, apcu, bcmath, curl, elastic_apm, mbstring, gd, gmagick, imap, intl, exif, mcrypt, memcache, mysqli, Phar, PDO, pdo_mysql, pdo_sqlite, photon-opencv, soap, timezonedb, xsl, zip, Zend OPcache
    
    ### WordPress
    
    Version: 6.6.2
    Multisite: No
    Memory Limit: 512M
    Total Attachments: 31316
    Image Sizes: thumbnail, medium, medium_large, large, 1536x1536, 2048x2048, pk-small, pk-thumbnail, csco-small, csco-intermediate, csco-intermediate-alternative, csco-thumbnail, csco-thumbnail-alternative, csco-medium, csco-medium-alternative, csco-medium-uncropped, csco-large, csco-large-uncropped, csco-extra-large, tptn_thumbnail, web-stories-poster-portrait, web-stories-publisher-logo, web-stories-thumbnail
    Theme: Spotlight 1.7.0
    Active Plugins: Akismet Anti-spam: Spam Protection 5.3.3, Co-Authors Plus 3.6.1, Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd 6.18.5, Disqus for WordPress 3.1.1, Jetpack 13.9-a.7, One Click Demo Import 3.2.1, Post Views Counter 1.4.7, Post Volume Stats 3.3.08, Powerkit 2.9.4, Query Monitor 3.16.4, Regenerate Thumbnails 3.1.6, SearchWP Live Ajax Search 1.8.2, Simple Local Avatars 2.7.11, Smush 3.16.6, Top 10 4.0.0, User Blocker 2.2, User Role Editor 4.64.2, Web Stories 1.37.0, When Last Login 1.2.2, Wordfence Security 7.11.7, WP-Stateless 4.0.4, WPMU DEV Dashboard 4.11.26, WP Twitter Auto Publish 1.6.1
    
    ### WP-Stateless
    
    Version: 4.0.4
    Database Version: 1.0
    Mode: Ephemeral
    File URL Replacement: Disabled
    Supported File Types: jpg jpeg png gif pdf
    Bucket: Set
    Bucket Accessible: Yes
    Service Account JSON: Set
    Cache-Control: Default: public, max-age=36000, must-revalidate
    Delete GCS File: Enable
    Folder: %date_year/date_month%
    Domain: Not set
    Cache-Busting: Enable
    Dynamic Image Support: Disable
    Use Post Meta: Disable
    Total Files: 10172
    Total File Sizes: 165016
    Compatibility Files: 86

    3 – I still do not see any reference to WP_STATELESS_BATCH_HEALTHCHECK_INTERVAL in my wp-config.php file.

    Plugin Author Oleksii Bolhunovskyi

    (@obolgun)

    Hello @jasonlanderson ,

    We’ve just released a new version 4.1.1 which should prevent such caching issues in the future. Please update.

    The reason I asked you about WP_STATELESS_BATCH_HEALTHCHECK_INTERVAL is because if it set – it can influence the Data Optimization. But if don’t have – please don’t bother.

    Thanks for your cooperation and the data you provided!

Viewing 6 replies - 1 through 6 (of 6 total)
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