• Resolved jayfriedmn

    (@jayfriedmn)


    After installing the free version, I click on Bulk Processing. It tells me I have 107 images to process and it starts processing. On the 6th image, it just hangs and its been running for several hours.

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  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @jayfriedmn.

    I’m sorry to hear you have this issue.

    Would you please let me know if you see any errors/messages there? Navigate to Media > WP Smush and check if you have JS errors in the developer’s console. If you view your site in Chrome, right click anywhere and choose “inspect element” to see the errors there, under the “console” tab.

    Also please try to smush an image manually, from Media Library, will be the image optimized?

    Please advise,

    Cheers,
    Nastia

    jdailey

    (@jdailey)

    Just want to check in and make sure you were able to find the solution. I am going to mark this topic resolved and we can reopen if it is still not fixed. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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