• Since the upgrade our emails are not being sent due to missing message content. The Sales Email Test also fails to see the message content, including for previously successful emails.

    Email sent with 9.7.4 (personal data x’d out to protect the innocent)

    To: [email protected]
    Subject: Exeter Street Hall Booking Confirmation
    
    Thank you for your booking online with Exeter Street Hall
    
    The booking below is confirmed. Please bring a copy of this email with you to the event.
    
    Order Details:
    
    Payment Method: PayPal
    Sale Reference: 6J8114526V6886815
    Contact EMail: [email protected]
    
    Purchaser:
    xxxxxx
    xxxxx
    xxxxx
    xxxxx
    xxx
    
    Purchased:
    
    The Kites 2022-19th Nov 8:00pm-Single price - Single price - Qty:1 - £10.00
    
    Payment:
    Total: £10.00
    
    Any queries relating to this booking should be emailed to [email protected]
    
    For further information on shows please visit our web site on https://exeterstreethall.org

    Same email being viewed in 9.7.6

    To: [email protected]
    Subject: Exeter Street Hall Booking Confirmation

    Our mailer plugin WP SMTP also registers an error as follows:

    Heads up! The last email your site attempted to send was unsuccessful.
    
    Email Source: StageShow
    Mailer: Other SMTP
    Message body empty
    For more details please try running an Email Test or reading the latest error event.
    
    
    • WP 6.2.2
    • PHP 7.4.33

    Thank you in advance for any suggestions

    Murdo

  • The topic ‘Email problem since upgrade from 9.7.4 to 9.7.6’ is closed to new replies.