Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @fatalissimo – Can you provide any more details than your site “do not work”?

    Thanks!

    – Cais.

    Thread Starter fatalissimo

    (@fatalissimo)

    I had WP 3.5.2 and NextGEN 2.0.0.
    Then updated to WP 3.8 and NextGen 2.0.40.
    After the update my site open the WP administration. But when i try to open preview of my site it just hangs and nothing could be opened. Even WP admin being stopped. It was a time when i got error 500. Still it was few times only.
    But when i downgraded NextGEN Gallery to 2.0.33 the site became as new! started working as previous very smoothly.
    Still i found some little bugs and now i am on NextGEN gallery 2.0.31. Hope it will work well!

    Plugin Contributor photocrati

    (@photocrati)

    @fatalissimo – I’m glad you site is working well now, but it seems there are still some issues that should be addressed.

    We have a new release due out soon, you should update when it is released and if you are still having problems you should submit a Bug Report (https://www.nextgen-gallery.com/report-bug/) with details of the issue(s) so we can try to help you sort them out.

    Thanks!

    – Cais.

    Thread Starter fatalissimo

    (@fatalissimo)

    Sure, i am interested in cooperation and could provide all necessary information to help you to solve any issue and make you product more reliable.
    But i am quite new on WP and even with your product. I would appreciate if you could advice how to provide more proper report of any issue to you. May be there are any logs or something.

    Plugin Contributor photocrati

    (@photocrati)

    @fatalissimo – Let’s start by you following the link I provided above … it’s a simple form you can fill in the blanks and we will carry on from there.

    Thanks!

    – Cais.

    Thread Starter fatalissimo

    (@fatalissimo)

    Great! I have already submitted one bug before there.
    I will do the same if i will find anything more.
    Thanks! You do the really great job!

Viewing 6 replies - 1 through 6 (of 6 total)
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