WP Simple theme contact form not working

  • Resolved GuitarPix

    (@guitarpix)


    8 years, 6 months ago

    Installed the WP Simple theme, set everything up. Testing, found that the contact form built in didn’t work. I read that the email address has to be the same URL as the site (https://www.hardwirespeers.com in this case.) Changed it. Retried the form. Came up with “the content requested was not found” error page.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter GuitarPix

    (@guitarpix)

    PS – turned it off until a fix is suggested.

    Theme Author NimbusThemes

    (@nimbusthemes)

    Hello GuitarPix, thanks for reaching out. I’d be happy to assist.

    The contact form requires two email addresses – one will be the address where you want to receive the submission. The other email address, the sender or from email is the email address from where the email will be sent. So something like [email protected] or [email protected].

    Let me know if that works for you.

    Thread Starter GuitarPix

    (@guitarpix)

    Had already done that. Tried loading again – still no change.

    Plugins I’m using:
    BulletProof Security
    Easy Digital Downloads
    MailChimp for WordPress
    Official StatCounter Plugin
    Simple Wp Sitemap
    Very Simple Contact Form
    WP Fastest Cache

    I turned off the plugins and that made it work, but I haven’t test each one to see which is causing the problem.

    Thread Starter GuitarPix

    (@guitarpix)

    PS – didn’t work with non url related email, and Very Simple Contact Form was loaded after issue with the theme contact form.

    Theme Author NimbusThemes

    (@nimbusthemes)

    Hello GuitarPix – I am not sure I follow – did disabling Very Simple Contact Form solve the issue? Was this a plugin conflict?

    Thread Starter GuitarPix

    (@guitarpix)

    No – Very Simple Contact Form was not installed when I first had the issue. However one of the other plugins seems to be causing the problem. I just haven’t had time to go in and test each one individually.

    Theme Author NimbusThemes

    (@nimbusthemes)

    Okay do let me know when you figure out which one that was. Thanks!

    Thread Starter GuitarPix

    (@guitarpix)

    Well, that may take quite a while – I have a working contact form on there now and not a lot of time.

    Theme Author NimbusThemes

    (@nimbusthemes)

    That’s okay GuitarPix, I was just wondering.

    Have a great day!

Viewing 9 replies - 1 through 9 (of 9 total)
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