WP Simple Pay Lite Support Policy

Hi there,

Thank you for using WP Simple Pay! We’re here to help if you need a hand creating your payment forms or accepting payments.

In order to ensure the fastest response possible, please follow these guidelines before posting:

• Ask in the appropriate channel
  If you’re a customer, please use our?support ticket system. Otherwise, create a new forum topic
• Review the plugin documentation
  We have extensive documentation and resources?on our site that might answer your question
• Check for compatibility issues
  Review the plugin requirements and attempt to self-diagnose possible compatibility issues

For WP Simple Pay Lite (free version) users, we provide?limited support?here in the www.remarpro.com support forums. We typically respond here within?1-3 business days.

In order to help us help you, please describe the issue you’re encountering in as much detail as possible.

If you have an urgent or complex issue, you can?purchase a license?for access to our fast support ticket system.

Thanks again for using WP Simple Pay.

Best Regards,

Spencer Finnell
Product Lead
WP Simple Pay