• Resolved Umberto

    (@umberto69)


    Hi,

    when I enabled my wp multisite registration, a resistance link appeared in the WP login form that leads to the page */wp-signup.php
    I see that this page was created by your plugin. How can I edit it?

    Regards
    Umberto

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Hi, please clarify what you mean in “enabled my wp multisite registration” ? or provide a screenshot for better understanding, our plugin does not create this file.

    Kind Regards,
    Nick

    Thread Starter Umberto

    (@umberto69)

    Hi,

    the site is under construction, so I can’t send you the link to the page.
    I can send you the SCREENSHOT though.

    Regards
    Umberto

    Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Hi, this https://postimg.cc/ThX9bxdG is created by our theme and not the plugin, in order to disable it please follow the video https://sharing.clickup.com/clip/p/t1856033/a9b7eafa-eb4d-47f7-bfac-2037ecee3950/screen-recording-2024-09-19-13%3A25.webm

    Kind Regards,
    Nick

    Thread Starter Umberto

    (@umberto69)

    Hi,
    thanks for the video, but I didn’t understand anything. Could you write me the various steps, so that I can translate them?

    Regards
    Umberto

    Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Hi, Youuneed to navigate in theme builder, then in the footer section create new footer template and thats is. Or just simple follow the video without sound – that works as well.

    Kind Regards,
    Nick

    Thread Starter Umberto

    (@umberto69)

    Hi,

    i did. But if I go to Appearance —> Theme, I see Twenty Twenty-Four.

    Regards
    Umberto

    Thread Starter Umberto

    (@umberto69)

    Perchè continuate a impostare il topic come “Risolto”, quando in realtà non lo è? Io non ho installato nessun tema di vostra proprietà. Ripeto: come faccio a modificare o eliminare questa pagina?

    Cordialmente

    Umberto

    Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Hi again, this is not a page, this is a footer and you need to edit footer as I have shown in video.

    Kind Regards,
    Nick

    Thread Starter Umberto

    (@umberto69)

    Hi,

    the video is always the same. However, I have not installed any other themes besides the default one. You can see HERE.
    How should I proceed to modify or delete that page?

    Regards
    Umberto

    Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Hi again, sorry but link you have sent is broken – image is not visible

    https://prnt.sc/QkJSivhu3dfp

    Kind Regards,
    Nick

    Thread Starter Umberto

    (@umberto69)

    Hi,
    I watched your video very carefully, where you can see a theme that I don’t have. In my installation there is no such theme, but there is the default theme. So, I don’t understand where I have to go to modify/deactivate the registration page created by you. Could you write me the steps? Be patient, but in the video it is not clear what I have to do after creating the template.
    The image I showed you was the one of the appearance of my installation, where you can see that there are no other themes installed. You can see it HERE

    Regards
    Umberto

    Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Hi again, it bit complicated now :), if you are not using our theme then I need to investigate how that link is cretaed, in that case – Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Please Include this Support Topic URL in the email.

    Kind Regards,
    Nick

    Thread Starter Umberto

    (@umberto69)

    Done

Viewing 13 replies - 1 through 13 (of 13 total)
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