Wp review display in tab doesn’t work

  • Resolved GuillaumeB

    (@bodetg)


    6 years, 4 months ago

    Hi,

    I have a problem on my site. The widget wp review used to display my chosen pages/post with the title / review score and now it just doesn’t load at all. I’ve tried :
    -deleting all cache : didn’t work
    – reinstalling plugin : didn’t work
    – deactivating all plugins and only restart wp review : didn’t work neither.

    I tried to install the plugin wo tab widget from your guys as well and this one worked.
    I’m quite lost as to how to fix it. Especially as the previous version worked fine :s

    Any idea?

    Thanks a lor,
    G

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello,

    Thank you for contacting MyThemeShop.
    We are sorry for not getting back to you quickly and for the inconvenience that might have caused due to that.
    We have checked your site, it seems like there is an error in the console, please take a look here.

    https://take.ms/kYP18b

    That seems to be the reason why the widgets are not working, the error there is not due to WP Review plugin. You might have added some custom JS code in your site using theme options or child theme. The issue is here.

    https://take.ms/E6G8K

    Please check and fix this, widgets will work fine then.

    Thank you

    Thread Starter GuillaumeB

    (@bodetg)

    Hi,

    Thanks a lot for your reply.
    I fixed the error in the console (it was a plugin that was causing it apparently) bu it it still not working :s
    Thanks a million for you help!

    Hello,

    Thank you for your cooperation and patience.
    We are sorry for the inconvenience, can you please check the issue by deactivating all third-party plugins temporarily? Check if the issue is resolved, if yes then activate plugins one by one and keep checking the issue until you find the conflicting plugin.
    Let us know how it goes and we will suggest a solution accordingly.

    Thank you

    Thread Starter GuillaumeB

    (@bodetg)

    Hi,

    I deactivated all plugins and it still doesn’t show up.
    [Resolved now]
    I tried by chance to delete all the widgets on the site and added them again (a bit of work) but it worked and they are back on.

    If this helps others…

    Plugin Author MyThemeShop

    (@mythemeshop)

    Hello,

    Glad it got resolved and sorry for the inconvenience that might have been caused due to that.

    If there is anything, please let us know. We are here to help. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Wp review display in tab doesn’t work’ is closed to new replies.