WP-QuickLaTeX stopped working

  • Resolved thetangentspace

    (@thetangentspace)


    6 years, 5 months ago

    Hi, I’ve been using WP-QuickLaTeX for a while, and as far as I know using it correctly (image caching enabled… I’ve also just installed super cache). However now if I have the plug-in enabled my pages are blank and take about a year to load. Have I been blocked/am I doing something wrong?

    Best,
    Sam

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author advanpix

    (@advanpix)

    Hi,

    Are you sure this is related to QL?
    What happens if you disable it?

    Plugin Author advanpix

    (@advanpix)

    Have you deleted the QL cache recently?

    It might take a while to re-generate all the formulas for the page if it has too many of them.

    After initial re-generation page loading will become fast as before.

    Plugin Author advanpix

    (@advanpix)

    Your website is not blocked – something on your side I suppose.

    Thread Starter thetangentspace

    (@thetangentspace)

    Sorry for the delay, the notifications went to my spam folder. Disabling WP-QuickLaTeX immediately restores the website.

    It’s not an issue simply with load times, the page simply doesn’t display. All I get is the title bar. Good to know that I’m not blocked though, I’ll keep poking around. Thanks,

    Sam

    Plugin Author advanpix

    (@advanpix)

    What PHP version do you use?

    Thread Starter thetangentspace

    (@thetangentspace)

    Version 7. QL cache is empty too

    Thread Starter thetangentspace

    (@thetangentspace)

    I have tried again and got this error message

    *** Error message:
    Cannot connect to QuickLaTeX server: cURL error 28: Connection timed out after 10001 milliseconds
    Please make sure your server/PHP settings allow HTTP requests to external resources (“allow_url_fopen”, etc.)

    I’ve not changed anything at my end, perhaps I’ll talk to my hosting company.

    Plugin Author advanpix

    (@advanpix)

    Please ask your hosting company. It looks like they have tightened up PHP configuration.

    Thread Starter thetangentspace

    (@thetangentspace)

    Had absolutely no help from my hosting company. They’ve just said to disable your plug-in to “fix” the problem. If you have any other suggestions I’d be happy to give them a try but I don’t know much about web stuff I’m afraid. If not, thanks anyway. This plug-in is so good (especially custom preambles and tikz support) I’d be more tempted to host elsewhere than use an inferior LaTeX plug-in.

    Thread Starter thetangentspace

    (@thetangentspace)

    I switched host, everything is fine now. This plug-in is so good, it deserves to be widely known and used. I’ve donated and added an acknowledgment to my site.

    Plugin Author advanpix

    (@advanpix)

    Thank you very much for your support and donation!

    HEY “tangentspace”
    I found your comment about changing host interesting.
    Can you get .htaccess, .user.ini; and php.ini so I/we can see what
    setting is messing this thing up on Bluehost?

    I changed to PHP v 7.1; I have also discovered that ‘QuickLatex’
    conflicts with ‘Insert Math’.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘WP-QuickLaTeX stopped working’ is closed to new replies.