• Resolved wabetainfo

    (@wabetainfo)


    I discovered that selecting any options in the ‘WP Quads – Hide Ads’ box within the post editor doesn’t work after updating the post. The checkbox remains unchecked after updating the post. This issue seems to occur with older posts. In my case, those shared over a year ago. In addition, if I update a very old post, any previously checked options become unchecked.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WPQuads Support

    (@wpquadssupport)

    Hi, thank you for reaching out to us. Could you please share a short video showing the issue occurring on your end and how you are updating the old posts, so we can check accordingly? Also, please share the URL on which you need help.

    Thread Starter wabetainfo

    (@wabetainfo)

    Hi @wpquadssupport,
    Thanks for your answer. Here you can find a video where you can see that, when I update a very old post (shared 2 years ago), all options become unchecked. This also happens with other old posts. This issue doesn’t occur with recent posts (for example, the ones shared less than 1 year ago).
    URL of the post here.

    Plugin Support WPQuads Support

    (@wpquadssupport)

    Hi, Thank you for sharing this video. We have checked on our end and the option is working fine. You can see the video https://shorturl.at/qIO01 Kindly check on your end the conflict with other plugin or theme. If the issue persist , let us know.

    Plugin Author Ads by WPQuads

    (@wpquads)

    Hi, we are marking this thread as closed due to inactivity. Please create a new thread if you face any issues. Have a great day ahead!

Viewing 4 replies - 1 through 4 (of 4 total)
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