WP Page builder interface not loading

  • Hi

    I have a situation where the WP Page builder interface is not loading.

    Previously it has been working great for about 2 years.

    I have Classic Editor installed and when I load a page to edit I am presented with the classic editor but there is no content showing – not even any content using the text tab so I am unable to edit the site at all

    Ive tried it in Troubleshoot mode (with all other plug-ins disabled) and it still does not show

    happy to send site health, screenshots & log-in info

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hello @smarta-brett

    Could you please contact our support for this issue?

    Kind Regards.

    Thread Starter smarta-brett

    (@smarta-brett)

    In did – they have not got back to me

    Thread Starter smarta-brett

    (@smarta-brett)

    I finally got a reply for support (see below)

    both those links they sent me to load “This upload does not exist”

    maybe you can refer me to a better downlaoad

    (I have replied to support but take long time to get back to me)

    this is the reply from support…….

    IF you are having issues with the wp page builder. I suggest you to please check this file download it and replace it with the existing plugin. This is a fixed version for the wp page builder plugin. https://gofile.io/d/g7WOSf please go to this link and download the file. Let us know if this helps or not. If this does not help then try and use this file instead https://gofile.io/d/vLrYVl One of them will hopefully work correctly. Please do let us know.

    Hello @smarta-brett

    We have updated the WP Page Builder. Did you updated the plugin?

    Kind Regards.

    Hi here the same problem with WP is not loading on page of woocommerce the row to add visuals.

    I had posted again with no answer

    Thread Starter smarta-brett

    (@smarta-brett)

    I just gave up on WP Page Builder and used another theme called Enfold that is way more reliable and has great support – it meant pretty much a complete rebuild but was worth the time to get the site so it is much more easily editable

    Hello @dimitris-mits

    Can you give me some screenshots of that issue?

    Kind Regards.

Viewing 7 replies - 1 through 7 (of 7 total)
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