WP-Optimize plugin update failed – could not copy file…FFMpeg.php

  • Resolved Andrew Meador

    (@ameador1)


    2 years, 10 months ago

    I have the WP-Optimize – Clean, Compress, Cache – plugin installed. There is an update from 3.2.1 to 3.2.2. When I try to install the update – it fails with this error:

    “Update failed: Could not copy file. wp-optimize/vendor/rosell-dk/webp-convert/src/Convert/Converters/FFMpeg.php”

    I have no idea how to fix this. All other plugins are updating fine. WP is hosted on SmarterASP.Net and the WordPress Version is 5.9

    I have restarted the Website pool on the web host – with no change.

    Any help would be appreciated!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Andrew Meador

    (@ameador1)

    Update: I tried uninstalling the plugin and re-installing, but the reinstall fails for the same reason.

    @ameador1 Could you please upload the plugin files via FTP/SFTP instead?

    To do this:
    1. Unzip the WP-Optimize ZIP on your local machine, using a zip utility such as 7-zip.
    2. Access your WordPress installation via FTP or your host’s filemanager.
    3. Navigate to wp-content/plugins. Upload the WP-Optimize folder here.
    4. Go to the Plugins page on your WordPress dashboard. You should see WP-Optimize in the list of plugins.

    Let us know if above steps helps to update the plugin?

Viewing 2 replies - 1 through 2 (of 2 total)
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