WP-Optimize plugin is stoping bulk print option from printing invoice.

  • Resolved WebToffee Support

    (@webtoffeesupport)


    9 months ago

    Hi Team WP Optimize,

    Our customer recently encountered an issue where they were unable to bulk print invoices using the bulk action feature from the WooCommerce order list page. Upon investigating the root cause, we identified that the plugin “WP-Optimize Premium – Clean, Compress, Cache” is interfering with the normal operation of our plugin.

    Specifically, the “WP-Optimize Premium” plugin includes an event listener on the bulk action button that uses the function stopImmediatePropagation(). This prevents our plugin’s functionality, from executing when the bulk action is triggered.

    After removing this click event, we confirmed that the bulk action for printing invoices functions correctly. Your insights to this matter would be greatly appreciated. Looking forward to hearing from you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • wpmansour

    (@wpmansour)

    Hi WebToffee Support,

    Thank you for bringing this issue to our attention.

    I understand that your users are experiencing problems with the bulk print option for printing invoices in the WooCommerce order list after updating WP-Optimize to the latest version.

    Our development team is aware of this and is working on a fix as a high priority. A fix will be released today!

    In the meantime:

    • Please continue using version 3.3.2 of WP-Optimize, as you mentioned that it works without issues.
    • Monitor our updates and release notes for a fix to this conflict. We will resolve this issue as quickly as possible.

    We apologize for the inconvenience caused and appreciate your patience as we work to resolve this.

    Hi WebToffee Support,

    Thank you for your patience. We have good news!

    The issue with WP-Optimize Premium preventing the bulk print option for printing invoices has been addressed in the latest version of WP-Optimize (3.4.1). Please update to the latest version to resolve this problem.

    After updating, please check if the bulk print option works correctly. If you encounter any further issues, feel free to let us know.

    Thank you for bringing this to our attention and for your understanding.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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