WP Mobile Menu not showing

  • Resolved Sanjeev Sharma

    (@sanjeevz)


    7 years, 10 months ago

    Hi Takanakui,

    The mobile menu on my client’s website (rideofmylife.in) has stopped working. I have checked on my side but I’m unable to identify the issue.

    I’d really appreciate if you can help me resolve this.

    Many thanks,
    Sanjeev

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    Hi,

    Thanks for using WP Mobile Menu.
    I’m seeing it fine.

    Can you try to clear the browser cache and test in a different browser/device?

    Mobile Menu Header
    Mobile Menu Open Menu

    Let me know the result.

    -Takanakui

    Thread Starter Sanjeev Sharma

    (@sanjeevz)

    Hi Takanakui,

    A friend of mine found a workaround by making the following changes:

    1. Add “mob-menu-slideout” class on body tag. Exp:
    Old Tag:
    <body class=”custom home home”>

    New Tag:
    <body class=”custom home home mob-menu-slideout”>

    2. Remove the “class=”menu” from mobile menu item. Exp:
    Old Tag:
    <ul id=”mobmenuright” class=”menu”>

    New:
    <ul id=”mobmenuright”>

    This has fixed the mobile menu issue. But Now a new issue has come up and we’re trying to fix this.

    Can you please suggest a CSS only fix for the problem?

    Thanks,
    Sanjeev

    Plugin Author Rui Guerreiro

    (@takanakui)

    @sanjeevz

    Need to ask a couple things in private.

    Send me an email to [support AT wpmobilemenu DOT com] and we’ll help you to resolve it.

    Thanks

    -Takanakui

    Plugin Author Rui Guerreiro

    (@takanakui)

    It seems that your theme or a plugin is removing all the body class, and that is not supposed to happen because it can break a lot of plugins and theme features/css.

    -Takanakui

    Thread Starter Sanjeev Sharma

    (@sanjeevz)

    Thanks for the prompt response.

    I’ve emailed you.

    Plugin Author Rui Guerreiro

    (@takanakui)

    This situation was sorted.

    -Takanakui

Viewing 6 replies - 1 through 6 (of 6 total)
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