wp-mail.php blank page and how to troubleshoot?

  • I’m trying to enable emailing to my blog. I have the email address set up and have verified pop3 access. But every time I try to load wp-email.php I get a blank page.
    How do I troubleshoot this?
    I’ve seen posts here mentioning some sort of error log. Where is it located and I’ll take a look.
    Thanks!

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  • That was me. Forgot to log in.

    I have had email problems on my site – nothing at all to do with WP – and my server logs gave no indication of that so I’d not think they will be of use.
    I just accessed mine and got “There doesna€?t seem to be any new mail.”
    Are you using 1.2mingus ?

    Yes. I’m using 1.2mingus.
    I’d really like to get this working, as one of my posters may only have email access. Any help you can give to help me troubleshoot would be greatly appreciated.

    What server setup do you have ? Unix / IIS / Other ? (Is there any other ?)
    Have you sent mails to this secret address and you get no bounce to indicate an error ?
    Does your WP install send *you* mail if new comments are made ?

    I’m using a hosting service that is using Unix/Apache. The email address is one I created using the hosting service.
    I have sent emails to the secret address and I don’t get a bounce. I can use webmail to login and see the email is there.
    WP sends me email if new comments are made.
    When I try to connect using a pop3 server like outlook express, I have to enter the username and password. The member support area of my server says I must use SMTP authorization.
    Since it pauses for a long time before the page is displayed, I think it can’t connect to the pop3 service, probably because of this extra layer of authorization required. Any way I can recode the page to connect using the extra info?

Viewing 5 replies - 1 through 5 (of 5 total)
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