WP Mail SMTP & SendInBlue

Hi @jconan,

Thanks for reaching out. Can you please make sure the form plugin you’re using attaches the files in the email? It looks like you’re using the Forminator plugin and it does not attach files by default. If you’re using custom code snippets, please review that. It is generally not recommended to attach the files directly to the email.

I hope this helps!

Hi @sanzeeb3 ??

Thank you for taking the time to answer.

I am a little bit confused on this question, since attachment is a widget available during form building with Forminator, I naively supposed the linked file will follow the email generated by the form.

Not having custom code snippets until now, I just tried the gist proposed by Tho Bui: mu-plugins forminator-send-file-as-an-attachment-in-email.php , and followed his instructions but without success: [Forminator Pro] File upload field sends files as an attachment in email. Indeed, it makes the thing worst as the attachment line is not rendered on the received email now (it used to appears as a SendInBlue, the account I configured for WP Mail SMTP, link resulting in a “404 not found” error).

Do you have an idea about another way or maybe another WordPress Plugin which can allows me to perform this operation? I think I understand the concern about the bad practice it could shadow even if in our case, with low traffic and limited attachment file size, we consider this action to simplify recruiters process in the end.

I considered Ninja Forms by the past, but the fact that the file will be kept on the server doesn’t satisfy my goal. Maybe things will get better with Forminator Pro?

Hi @jconan,

Thanks for sharing the details. I’m not familiar with the Forminator plugin and the code snippet you’re using. Like you’ve experienced, this may cause issues with sending emails through Sendinblue. Unfortunately, we aren’t able to troubleshoot the code snippet or Forminator plugin. I’m not aware of any other form plugin that attaches the files directly to email, you might need some custom development. We recommend codeable for custom development.

I hope this helps!