WP Mail SMTP by WPForms vs Easy WP SMTP by SendLayer

Hi @taxick

Thanks for reaching out. By tracking, what specifically are you referring to?

Are you referring to click/open link tracking in email logs or email logs in general?

Please let us know so that we can provide you with the appropriate answer.

As for whether WP Mail SMTP and Easy WP SMTP use the same script? We share some mailers and features, but each plugin has its own code base.

Hi @dakeg

Thanks for your reply. I thinking “Open and Click Email Tracking” and “WordPress dashboard reports”

So its the [PRO] functions im asking about

Regards

Thomas

Hi @taxick

Thanks for getting back to us.

Please note that these support forums are for lite users. As a Pro user, you can instead reach out to us via the appropriate support sections here:

https://wpmailsmtp.com/account/support/ or https://easywpsmtp.com/account/support/

Through Pro email support we will be able to provide more thorough support.

Hi @dakeg

I’m only a pro user at wpmailsmtp.com – But they can’t fix my problem.

So I want to try easywpsmtp (ATM Im a lite user) But before I order the [PRO] version from easywpsmtp! I want to know if the code (Pro addons) is the same as wpmailsmtp.com

// Taxick

EDIT: Sorry for not being clear about the problem

• This reply was modified 1 year, 4 months ago by Thomas Due Halfdaner.
• This reply was modified 1 year, 4 months ago by Thomas Due Halfdaner.
• This reply was modified 1 year, 4 months ago by Thomas Due Halfdaner.
• This reply was modified 1 year, 4 months ago by Thomas Due Halfdaner.

Hi @taxick

Thank you for getting back to us. I was able to find your WP Mail SMTP and Easy WP SMTP support tickets. Let’s continue there instead since the conversations there can be private.

In case anyone else is curious about this issue, the issue, in particular, appears to either be mailer or server specific as we haven’t had recent or widespread reports about Open and Click Email Tracking not working correctly.