• Resolved courtg47

    (@courtg47)


    Alright so I’ve got some problems.

    Since yesterday, my wp-login.php nor my wp-admin page will load. At all. The site was working perfectly until then. It’s not my internet connection. My site itself will load, although with a slightly off format.

    I’ve done everything I know to do. I’m not a programmer and have no clue how to fix this. I’ve tried manually logging into my Cpanel hosting and deactivated all plug-ins. Nothing. I cleared my cache and history on my browser. Nothing. I even tried to manually reinstall WordPress from my cpanel following the directions on this site and I think I botched it up. I’ve never done it before and I feel like I messed it up. I shouldn’t have even done that because I had the latest install of wordpress. Surprisingly, it doesn’t seem to have changed anything on the site.

    Any help would be greatly appreciated. I can’t do anything on the site until this is fixed and I have no clue how to fix it. Please keep in mind I do not have advanced training in code, programming, etc. I’ve just been googling stuff as I go along. Thanks!

    https://www.greenmachinefit.com/wp-login.php

Viewing 11 replies - 1 through 11 (of 11 total)
  • Moderator t-p

    (@t-p)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter courtg47

    (@courtg47)

    Thanks for your response Tara! I tried both options and neither worked. Doesn’t appear to be a plugin or theme issue. Now my web page won’t load at all. The login page still won’t load either. Any other options?

    Moderator t-p

    (@t-p)

    – Any error message?

    – Please check the error logs on your server for a more specific error message and see why it’s failing. If you need help locating them, ask your hosting provider to help you with that.

    – If you cannot find error logs or if you don’t find any helpful info in the error logs, try Enabling debugging and post the results.

    Thread Starter courtg47

    (@courtg47)

    Interesting, I just tried the login page again and it actually popped up! But when I tried to login, it took about 2-3 minutes and then said “Safari cannot open page” as the only message. Checked the error logs and only found errors from December 19th, nothing from the past couple of days. Most of the errors state:

    [19-Dec-2015 21:50:26 UTC] PHP Parse error: syntax error, unexpected ”consultation-application” (T_CONSTANT_ENCAPSED_STRING) in /home/courtg47/public_html/wp-content/plugins/widget-logic/widget_logic.php(286) : eval()’d code on line 1

    I’m trying to figure out the debugging so I will get back to you on that.

    Moderator t-p

    (@t-p)

    try deleting the folder of “widget-logic” plugin using FTP , or your web-host’s cPanel or whatever file management application your host provides (no Dashboard access required).

    Thread Starter courtg47

    (@courtg47)

    Widget logic file isn’t in the Cpanel, i’ve searched it, plus I had uninstalled all the plugins to see if it was an issue. So Widget Logic shouldn’t be able to cause any problems.

    Moderator t-p

    (@t-p)

    try resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.

    -Also flushing any caching plugins you might be running, as well as server and/or browser caches. Also, any op cache or content network cache, as well as Cloudflare, clear those caches.

    Thread Starter courtg47

    (@courtg47)

    Ah thank goodness, finally got it to work! I just reinstalled WordPress through my CPanel and it worked. Reset the theme, no plugins exist anymore but at least it’s operable now. Thanks for your help!

    Moderator t-p

    (@t-p)

    You are welcome ??

    Thread Starter courtg47

    (@courtg47)

    Well I suppose I spoke too soon. Now my site isn’t loading at all. I can login to my dashboard now but it won’t let me do anything while in it. Won’t let me install another theme, won’t let me edit an old post or add a new one, nothing. I obviously have no plugins and i have the default theme now. I don’t know what’s going on…

    Thread Starter courtg47

    (@courtg47)

    Okay, I think I’ve found the final resolution! Things are working fine now. I went to General, then Settings, and I noticed the website url was a different url. I changed it, saved it, and that seemed to fix everything.

Viewing 11 replies - 1 through 11 (of 11 total)
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