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  • Hi there.

    Doing well and you?

    Thank you for your interest in our plugin. I can’t find any JS errors on the page that would be affecting the chat’s functionality.

    Can you perhaps go to the ‘Live Chat’ page, right click on the page and click ‘Inspect’. Then click on the ‘Console’ tab. Should there be any JavaScript errors there, please take a screenshot and post it here?

    Also, please follow the same process and take a screenshot of the console log on the front end after accepting a chat.

    Thread Starter NoiaPublicidad

    (@noiapublicidad)

    Hi Jarryd! Don’t know why it wasn’t working, but fortunatelly something happend and now it works quite fine.

    Thank you!

    Hi there.

    Not a problem, so glad to hear it’s now working as expected ??

Viewing 3 replies - 1 through 3 (of 3 total)
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