WP Lister or AST tracking fail

Hi @lukeau,

Thank you for bringing this to our attention. The errors you’re encountering seem to be related to the tracking details for orders. It’s important to note that these notices are warnings rather than critical errors, and they shouldn’t impact the functionality of your WooCommerce store. The tracking number is still being displayed, indicating that the information is successfully imported.

To address this, I recommend reaching out to the WP Lister plugin support team to inquire about their process for adding tracking information to WooCommerce orders. They may have insights into any recent updates or changes that could be causing these notices.

If you have any additional details or if there’s anything specific you’d like us to assist with, please let us know. We’re here to help.

Best regards,

Hi,

My apologies.. it is not WP Lister

As I just added a new tracking number for a order made through woocommerce, and I still get the error after adding the tracking number

Notice: Undefined index: tracking_id in /home/public_html/wp-content/plugins/woo-advanced-shipment-tracking/includes/class-wc-advanced-shipment-tracking.php on line 900

The shipping agent used is Australia Post

Thanks for your help with this

Luke

Hi @lukeau

How do you add tracking information to orders—manually or via the REST API?

Thanks

Hi, entered the tracking manually

Thanks

Luke

Hi @lukeau,

To gain a clearer understanding and effectively address the issue, could you kindly create a video recording that illustrates the steps you are taking when attempting to add the tracking number? Additionally, it would be helpful if the video captures where any warning messages are displayed.

Thanks

Hi

I have done some screen shots as easier to remove customer information

Hopefully this can help. it appears on the customer order page and the full order page

https://ibb.co/MMJsRp6
https://ibb.co/hMqmy1n
https://ibb.co/JBG6VKg

Hi @lukeau,

Thank you for sharing the details and the screenshot. We have attempted to replicate the issue by manually adding tracking information, but we weren’t able to reproduce the same problem. It seems there might be a specific step or condition in your process causing this issue.

We noticed in your screenshot that the provider name is listed as “AustraliaPost” without a space. Currently, in our system, the provider is listed with a space (“Australia Post”). This detail could be a key part of understanding what’s happening.

To help us diagnose this issue more accurately, could you please record a short video of your process for adding tracking information? This will allow us to see exactly how you’re entering the data and identify any potential discrepancies or issues.

Best regards,
Gaurav