• Resolved stokastikos

    (@stokastikos)


    Hi.
    I’ve created two funnels, with 2 separate digital product with different prices for purchase.
    One works just fine.
    The other one shows accurate product for purchase while loading, then switches over to the other product and shows that one.
    I’ve purged the cache and tried re-adding the product, but no use.

    Any suggestions?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support C S Sultan

    (@cssultan)

    Hi @stokastikos , can you let us know the caching plugin you are using?

    Also, can you share the link to the checkout page where you are facing this issue?

    We will observe and try to find out the reason. Thanks.

    Thread Starter stokastikos

    (@stokastikos)

    Litespeed Cache.
    Tried disabling it, but no use. I also re-did entire funnel and product.
    https://moulerfashionlabs.com/tech-pack-mastery-kit/
    Checkout form is on the bottom of the page, starts correctly, then starts loading and shows another product.
    I have no custom JS code anywhere and everything is pretty much updated.

    Plugin Support C S Sultan

    (@cssultan)

    Hi @stokastikos , can you try the following?

    1. For the checkout step, change the URL. (You will find the option in the settings window.)
    2. Save the changes and the reload the page.
    3. Purge all cache.
    4. Now try viewing the page.

    Let me know if this solves the issue. Thanks.

    Thread Starter stokastikos

    (@stokastikos)

    Hi, already tried it. But tried it again, and same situation.
    Starts good, then starts loading, then shows another product.

    Plugin Support C S Sultan

    (@cssultan)

    Hi @stokastikos , can you please come over to our email support and provide us with the following details in the email:

    1. What theme you are using.
    2. WooCommerce status log (Go to WooCommerce > Status > Log and take a screenshot)

    Once you reach us, we can understand the situation better and help you more promptly.

    Thanks.

    Plugin Support C S Sultan

    (@cssultan)

    Hi @stokastikos , I was following up to see if you are still facing the issue.

    Do let us know.

    Thanks.

    Thread Starter stokastikos

    (@stokastikos)

    Hi, yes. Sent you an email.

    Plugin Support C S Sultan

    (@cssultan)

    Hi @stokastikos , we have replied to your email. Please reply when you can.

    Since we are communicating with you directly, I am marking this thread as resolved. Hopefully we will be able to provide you with a viable solution with our premium support.

    Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘WP funnels product page’ is closed to new replies.