WP Error Message After Click Send

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  • Hi @angeladesign,

    The error log indicates that your site is not compatible with WordPress 5.5. Please make sure all the plugins and theme is updated. If that didn’t fix the issue, follow this troubleshooting guide to find out the incompatible plugin/theme.

    I hope this helps!

    Thread Starter angeladesign

    (@angeladesign)

    Hi @sanzeeb3,

    Everything is updated. We get the error when the form is submitted with WP Mail SMTP plugin activated. When this plugin is deactivated we do not get the error after clicking the form button. I have installed and set-up Easy WP SMTP plugin and the form works. No errors. What are your thoughts on this?

    Hi @angeladesign,

    Thanks for the details. When you get a chance, could you please set up error logs following this documentation and share full errors after sending the contact form? The error logs will help to understand what is going on.

    Thanks!

    Hi @angeladesign – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 4 replies - 1 through 4 (of 4 total)
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