• Resolved RebeccaBlackman

    (@rebeccablackman)


    Hi Johan,

    Just wanted to give you a heads-up that the plugin does not play nicely with WP Engine, even with the compatibility mode enabled.

    It appears to work until someone tries to login to the site, then the cookie mysteriously vanishes and everything gets blocked again.

    I have now chatted to WP Engine and they’ve allowed a cache exclusion at their end. This seems to have fixed it.

    Not something I expect you can do anything about, but I thought it worth mentioning in case anyone else notices this issue.

    Kind regards,

    Rebecca

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  • Plugin Author Johan Jonk Stenstr?m

    (@jonkastonka)

    I know that excluding the cookie from their cookie cache can help, this is in the FAQ under The settings does not seem to have an effect. What do I do? However, I did not know that the WP Engine compatibility mode had stopped working.

    Thread Starter RebeccaBlackman

    (@rebeccablackman)

    I enabled the compatibility mode soon after installing the plugin, so was surprised when it stopped working. Your excellent debug mode helped me quickly pin down the problem!

    Fortunately it won’t affect those who don’t have many logged-in users, but running a shop it’s kind of critical for me. WP Engine setup the exclusion over chat within a matter of minutes, so it’s an easy fix.

Viewing 2 replies - 1 through 2 (of 2 total)
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