WP eCommerce Complete Purchase Bug

ey guys,

My client, Wanda, had a website that had become outdated, like I said, and was experiencing a javascript error that did not allow her customer’s to select what state/region they were from and thus didn’t allow for calculated shipping. Originally, we paid a developer around $1000 to integrate Webgility into her theme so her sales information would transfer to her quickbooks account. After finding out her theme, Bravo, was no longer supported, we decided to get her a brand new theme, Blanco, that was approved for Getshopped/WP eCommerce and well supported.

https://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246
https://8theme.com/demo/blanco-wp/

After installing and setting everything up with the new theme, we found that although the shipping bug was fixed, but when a customer clicks the “Purchase” button, it takes them back to the Billing/Shipping info page and never allows them to complete their purchase.

After speaking to the developer’s of the theme they said:
“The same issue persists with default WordPress theme.
You can check it yourself activating Twenty Thirteen or Twenty Fifteen theme in Appearance > Themes.
In this case you have to contact WP-eCommerce support and ask them to check the issue.”

This problem is very crucial to the business to my client, it’s been 3 weeks of troubleshooting with no results and she has been loosing money everyday. Please let me know what you can do and we will immediately go from there. Thank you!

Wanda’s website:
https://www.wheretobuyessentialaromatherapyoils.com/