Wp e-Commerce From Email Address gets whacked

I have the same problem. Does anyone have any suggestions?

@hommealone: If you require assistance then, as per the Forum Welcome, please post your own topic.

This topic is 1 month old.

@hommealone We ended up having to change the address of our admin account since that was the only email the plugin would pull no matter what we tried. Even trying plugins like “WP Correct “wordpress” sender mail” were useless against it. ??

Thanks for the feedback, sparkinator.

Here’s the funny thing: we can’t even figure out where it is getting the erroneous “From” information from! It is NOT the information found on the main Settings > General page; and it is not the information of the site administrator’s profile either. We also checked through all of our other plugins that have settings pages, and the erroneous info is not in any of them either! (At one point we changed the original admin account holder for security reasons, and deleted the original admin account. It is possible – though unlikely – that the erroneous info is coming from the original site admin’s profile; seems unlikely, but it is so far the only possibility we can think of.)

In our case, we finally found the problem in a badly written filter in our theme’s functions.php file. (Embarrassed.)

Good news, at least you found the cause and didn’t go in for the hard-coding “fix.”

Our troubleshooting process, if it helps anyone else was the following.

The wrong address that IS being used is:

• NOT the name and address on the Settings > General page;
• NOT the name and address of the site admin (or any other user) – (searched the db using phpMyAdmin);
• NOT found on any settings pages including any of our plugins;
• NOT found at all in a search of our WordPress database (searched by using phpMyAdmin).

That led us to wonder where else the bad address might be coming from, so we searched our (long) functions.php file and found it in there. (Doh!)