WP dashboard is not usable

  • Resolved ewilley

    (@ewilley)


    5 years, 12 months ago

    I am constantly hitting delays and a variety of troubles with the admin of my site. Updating plugins or themes is often unsuccessful.

    “Update Failed: Connection lost or the server is busy. Please try again later.”

    Editing a page is very rarely a success. I can trace the route to the web host, so I’m sure that it isn’t a connection problem. I have contact the host and they have performed with ease all the normal functions that I can’t.

    I haven’t found any error logs that are less than 2 years old.
    I don’t know where to look for the obstacle.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator James Huff

    (@macmanx)

    I wonder if you’re hitting the limit of PHP’s allocated memory.

    Here are three ways to increase PHP’s memory allocation:

    1. If you can edit or override the system php.ini file, increase the memory limit. For example, memory_limit = 128M

    2. If you cannot edit or override the system php.ini file, add php_value memory_limit 128M to your .htaccess file.

    3. If neither of these work, it’s time to ask your hosting provider to temporarily increase PHP’s memory allocation on your account. Keep in mind that most decent hosting providers allocate 64 MB to PHP under each account, and most decent hosting providers allow users to temporarily increase the memory allocation. If your hosting provider won’t accommodate you, perhaps it’s time to find a new hosting provider.

    (in the above examples, the limit is set to 128MB)

    Thread Starter ewilley

    (@ewilley)

    The dashboard at the host has a selection for making that adjustment. I checked and it is already set at 128M. They did this a few days ago and things improved some time later, but now have been troublesome again.

    Moderator James Huff

    (@macmanx)

    Any improvement under 256M?

    Thread Starter ewilley

    (@ewilley)

    No improvement at all. Even simply selecting a page to edit results in working, waiting for a response until time out. ???

    Moderator James Huff

    (@macmanx)

    Hm, then I have to recommend getting in touch with your hosting provider’s support again.

    What you’re experiencing is not related to WordPress, and you’re welcome to link them to this support thread if you think that will help.

    Thread Starter ewilley

    (@ewilley)

    Good advice. It appears that the issue is all about ModSecurity being triggered. Now all I have to do is figure out how to not be so offensive. ??

    Thread Starter ewilley

    (@ewilley)

    More extensive effort reveals that a sketchy internet connection is the real culprit.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘WP dashboard is not usable’ is closed to new replies.