WP Critical Issue

  • Resolved joshpaynedesigns

    (@joshpaynedesigns)


    1 year, 9 months ago

    After updating to Version 7.7.0 I get a full site WP critical issue.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.1.1
    Active theme: Proven Men (version )
    Current plugin: Hustle (version 7.7.0)
    PHP version 7.4.33.2

    Error Details
    =============
    An error of type E_ERROR was caused in line 24 of the file /nas/content/live/provenmen/wp-content/plugins/wordpress-popup/inc/hustle-providers-admin.php. Error message: Uncaught Error: Call to undefined method Opt_In_Utils::get_plugin_name() in /nas/content/live/provenmen/wp-content/plugins/wordpress-popup/inc/hustle-providers-admin.php:24
    Stack trace:
    #0 /nas/content/live/provenmen/wp-content/plugins/wordpress-popup/inc/class-hustle-admin-page-abstract.php(91): Hustle_Providers_Admin->init()
    #1 /nas/content/live/provenmen/wp-content/plugins/wordpress-popup/inc/hustle-init.php(49): Hustle_Admin_Page_Abstract->__construct()
    #2 /nas/content/live/provenmen/wp-content/plugins/wordpress-popup/popover.php(154): Hustle_Init->__construct()
    #3 /nas/content/live/provenmen/wp-content/plugins/wordpress-popup/popover.php(201): Opt_In->__construct()
    #4 /nas/content/live/provenmen/wp-includes/class-wp-hook.php(308): hustle_init(”)
    #5 /nas/content/live/provenmen/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
    #6 /nas/content/live/provenmen/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #7 /nas/content/live/provenmen/wp-settings.php(480): do_action(‘plugins_l

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @joshpaynedesigns,

    Trust you are doing good and sorry to know that you are experiencing this issue.

    I was unable to replicate the issue at my end and there aren’t any similar issues reported at our end. Can you please try re-installing the plugin and check if that resolves the issue?

    If the issue still persists, please perform a complete conflict test using a staging website to make sure no other plugin conflicts and cause an issue. A staging website is a copy of your live website in a new directory on the same server using a separate database.

    I hope the following flowchart comes in handy: https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    Please let us know the results so that we can help you further.

    Kind Regards,
    Nebu John

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @joshpaynedesigns,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Regards
    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)
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