• Resolved Serena Z.

    (@thedailybark)


    I installed the plugin last night and set everything up. Some settings I didn’t understand, but still enabled them. I think one of the security settings might be interfering with my ability to add code to the body in the WP code snippets plugin. I’ve already opened a support ticket with them as well.

    In the header and footer settings, I added Google tag code to the headed and saved it. Then when I added the body portion of the code and saved, a new tab opens with a 403 Forbidden error. Could one of the security settings be preventing me from adding code to the body of my website?

    The page I need help with: [log in to see the link]

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  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    The best place to start is to disable all hardening settings, then check if it works again. If so, enable them one by one until the issue comes back. If you let us know which one it is, we can take a look.

    Thread Starter Serena Z.

    (@thedailybark)

    I deactivated all security plugins; themes security, Really Simple SSL, but it still caused the 403 error. I deleted my .htaccess file and are-saved permalinks, but persisting. Working with the other plugins to figure this out.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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