WP Armour blocking the real form submissions/email enquiries

  • Resolved rajawynstan

    (@rajawynstan)


    8 months, 3 weeks ago

    Hi Support,

    I enabled WP Armour on one of my client’s websites. The spam enquiries are down to 0 now. But when I tried testing it with a test form submission as a user, it is giving me the same error as if I am a bot.

    I am assuming that it is also blocking genuine enquiries as well. Could you please help ?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Dnesscarkey

    (@dnesscarkey)

    Hi,

    Can you please share me the form url ? I will check and try to find the cause for it.

    Thanks

    Hi, I have just the same problem. Customer of client call them, they can’t send.
    An in spam submissions I found two clients who are blocked ??
    I made some tests with the same form without problems, but 1 time I had the same problem. Couldn’d send and was blocked from your plugin.

    Plugin Author Dnesscarkey

    (@dnesscarkey)

    Hi,

    Can you please send me your form url ? So that i can check on this ? If you don’t like to share the url here, you can email me at dnesscarkey (att) gmail (dot) com.

    Thanks

    Thread Starter rajawynstan

    (@rajawynstan)

    Hi dnesscarkey/cronopium,
    I sorted out the issue after clearing the cache from a cache plugin that we use on the website.

    Fix: If your WordPress website is using any cache plugin, do clear the cache from that plugin to allow this plugin to work normally.

    Hi Dnsscarkey,
    can you give me the ressource of your plugin I have to exclude?
    I work with nitropack wher Ih have to exclude. (Specify the JavaScript, CSS, images, and font files you do not want to get optimized)
    I didn’t think about this, because in Tests it worked. Only sometimes the form will be blocked.

    Same issue here. Waiting the support answer? ??

    Plugin Author Dnesscarkey

    (@dnesscarkey)

    Hi,

    There are the resources our plugin uses.

    wp-content/plugins/honeypot/includes/css/wpa.css
    wp-content/plugins/honeypot/includes/js/wpa.js

    Extra Resource if you are using Extended version.
    wp-content/plugins/wp-armour-extended/includes/js/wpae.js

    Got it! Thank you, @dnesscarkey.

Viewing 8 replies - 1 through 8 (of 8 total)
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