Viewing 15 replies - 1 through 15 (of 28 total)
  • Plugin Author diegoquinteiro

    (@diegoquinteiro)

    gbomffet, can you give more details on the error?

    Plugin Author diegoquinteiro

    (@diegoquinteiro)

    gbomffet, more specifically:

    – What was the error message.
    – When did it happen (when you clicked on new post?)
    – What version of the plugin do you have?
    – What version of WP do you use?
    – What version of PHP do you use (if known)?

    Thread Starter Thomas Green

    (@gbmoffett)

    Thanks so much for your prompt response. It is truly appreciated.

    So as you can see it shows activated but when I post news it does not let me, i get an error. If I were to deactivate the plugin it works fine. https://screencast.com/t/7hxWKNfTsR

    – What was the error message. – See screencast
    – When did it happen (when you clicked on new post?) – see screencast
    – What version of the plugin do you have? 2.3
    – What version of WP do you use? 4.4.2
    – What version of PHP do you use (if known)? not sure.

    Thread Starter Thomas Green

    (@gbmoffett)

    I have tried everything and I am not sure what is conflicting… :-/

    Plugin Author diegoquinteiro

    (@diegoquinteiro)

    Thanks for that,

    gbmoffett we’re trying to understand what happened.

    Do you have access to logs from your server?

    Thread Starter Thomas Green

    (@gbmoffett)

    Hey there, how do I find this?

    My skype is -Triovia

    if you can text chat real quick to try and resolve this.

    Thread Starter Thomas Green

    (@gbmoffett)

    If I also go to the articles ( posts ), I can see this error at the bottom of everything.

    X Could not connect to your page. Please check the Instant Articles plugin settings.

    I have checked all settings possible.

    Thread Starter Thomas Green

    (@gbmoffett)

    I have a quick link with a video below in which might help you see my settings.

    https://www.youtube.com/watch?v=xtF-WyLAmAs&feature=youtu.be

    Thanks again.

    Thread Starter Thomas Green

    (@gbmoffett)

    8 hours pulling my hair out with this ??

    Also I do notice its not pulling 50 articles for some reason as well. Only bringing in 15.

    Plugin Author diegoquinteiro

    (@diegoquinteiro)

    gbmoffett Thanks for your patience. I’m working on the errors and couldn’t find the root of your issues. I’ll be releasing a new version tonight that might help fixing or give us more information.

    I’ll get back to this thread still today.

    Similar Problem: post-new.php shows a blank page. Also, clicking “update” in an old post would give a blank page. also, when editing old posts, the plugin’s box under the visual editor has no contents.

    WP 4.4.2

    Plugin Author diegoquinteiro

    (@diegoquinteiro)

    Maybe you guys are using WordPress 4.3?

    I’m confirming that I’m using WordPress 4.4.2. Let me know if you want any more specifics or things to try.

    Sometimes these things happen due to a clash with another plugin. I will try to turn off all plugins and try again in my staging.

    Tested by disabling all plugins except IA for WP and still persists. post-new.php gives a blank page. WP 4.4.2

    Plugin Author diegoquinteiro

    (@diegoquinteiro)

    sba7elfol are you able to edit wp_config.php and set WP_DEBUG to true in order to show the error that is causing it?

Viewing 15 replies - 1 through 15 (of 28 total)
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