wp-admin/edit.php leads to blank page not All Posts

  • We are using WordPress 3.8.1 at Shopsos.com

    THE SYMPTOMS: From the Admin dashboard Posts: All Posts (wp-admin/edit.php) returns a blank page. Additionally, Posts: Categories returns a Categories page with no categories listed (although the number of categories for the site are enumerated at the top of the page with many pages of categories). One of the plugins settings pages also returns a blank page. Pages also returned a blank page, but that part is resolved.

    WHAT I’VE DONE: First I disabled all of the plugins. Two plugins upon deactivation returned the function of displaying Pages. But deactivating all of the plugins resulted in no change for the page display of posts, nor categories. The posts are therefore available from the front end, but not the dashboard.

    I reinstalled wordpress. Then, out of frustration also replaced the wp-includes folder as well as the wp-admin folder with fresh folders from a new download of wordpress.

    Last, I restored from a Vaultpress backup.

    The theme is Pagelines (Pro version).

    I simply don’t know what to do next to get this working again. Thanks in advance for assistance.

Viewing 14 replies - 16 through 29 (of 29 total)

  • Try increasing the memory available to PHP.

    Thread Starter greenreflection

    (@greenreflection)

    Scott, yes, when I reinstalled everything, there were some plugins I failed to disable. Thanks for the reminder.

    You also wrote: If you look at your source code, in <head>, you can see that SOMETHING is redirecting your feed. It might be worth looking in the database for anything related to ‘feedburner’.
    Do you run phpmyadmin?

    Yes, I am familiar with phpmyadmin at my host. I actually dropped a couple of tables this morning that were left over from a plugin that I deleted.

    I believe that the feeds for this site are managed by Feedblitz.

    Scott Fennell

    (@scofennellgmailcom)

    Sorry, I started babbling about your RSS feed because I had too many windows open. Comment deleted, please disregard, was not meant for this thread.

    Thread Starter greenreflection

    (@greenreflection)

    Thanks for the clarification, Scott. And thanks for the link esmi.

    I manually set the Php memory at my host to 64MB. Now I should include the following in my wp-config.php file?
    ‘define(‘WP_MEMORY_LIMIT’, ’64M’);
    ‘

    Then be sure that all of the plugins are disabled and see if the problem goes away?

    Now I should include the following in my wp-config.php file?
    ‘define(‘WP_MEMORY_LIMIT’, ’64M’);

    No. Not if you were able to increase PHP memory via your php.ini file. The steps given in that post are intended to be “either/or”. ??

    Actually 64M isn’t going to be enough. Based on your error message, you’re running out of memory when you have 256M allocated. Try upping it to 512M.

    Thread Starter greenreflection

    (@greenreflection)

    OK, I set the memory allocation for PHP to 512M; thanks esmi

    Thread Starter greenreflection

    (@greenreflection)

    With all of the plugins deactivated I tried to delete a post by coming in through the front. I was able to get a post to come into the edit screen (without any text to edit in the edit window, however)

    When I made a request to move it into the trash, got this error message:

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 76 bytes) in /var/www/vhosts/ShopSOS.com/httpdocs/wp-includes/cache.php on line 570

    I’ve allocated 512M memory for php at the Host. I’m not sure where to go next.

    Scott Fennell

    (@scofennellgmailcom)

    Changing themes to a bundled theme such as twentythirteen is one of the most basic debugging steps and it sounds like you still haven’t done that. If you can’t do it through the UI, just remove all your themes via ftp, leaving only a fresh copy of twentythirteen.

    Thread Starter greenreflection

    (@greenreflection)

    Right. I still haven’t done that. Thanks for the encouragement. Last time I tried changing the theme at this website, I had to restore the site manually because that action broke everything. So I have been working through everything else first to be sure the settings are ok over at the host (opened a ticket); Got the info I needed to restore this pro theme once it is deleted. So yes, since there seems to be nothing else I can do, I should be sure I have a valid backup and then switch themes to thewtythirteen. Thanks for your persistence Scott.

    I have not been able to change the theme to see if it is the problem and I’m not sure how I would do that since changing the theme destroys the website and dashboard.

    Would it be possible to reinstall the theme on the back end with an upload?

    Changing a theme should not destroy anything. If you changed the theme by renaming it then with ftp or the file manager provided by your host, you can name it back to the original. Same if you deleted it – you can add it back.

    Thread Starter greenreflection

    (@greenreflection)

    Yes, it is possible, according to the Pagelines team. But first I have to try to change to twenty thirteen. It may blow the site apart again, but as part of the process I would be replacing the old theme with a new download via ftp. I’m hesitant because of the work involved restoring manually, but I’m still going to try: making sure all plugins are deactivated, changing the theme, then via ftp deleting the old theme and uploading a new copy; then hopefully being able to reactivate from my dashboard if I can get to it. If not, then I will have to restore manually and start over again. I realize that changing a theme should not destroy anything. But what happened was the dashboard disappeared and the wordpress installation became non-functioning (e.g. Vaultpress could not restore my backup because the installation was not working). Thank you. And with everyone’s help I this site will be fixed! I just checked with the Host and memory settings are ok.

    Yes, it is possible, according to the Pagelines team.

    Who ever said that is incorrect. All of your data is stored in the database. As long as that is there, you have a site that just needs a theme.

    It may blow the site apart again

    Not sure what you mean there. Changing a theme will not delete the wordpress files. The only thing that could happen is changes you made to your theme might be gone if you did not use a child theme to make those changes.

    Vaultpress could not restore my backup because the installation was not working

    That kinda ruins the reason for having a backup and does not make sense.

    then via ftp deleting the old theme and uploading a new copy

    You shouldn’t have to do this if you just rename the theme.

    In the dashboard, go to users/all users and see what role you have.

    Thread Starter greenreflection

    (@greenreflection)

    1. Ok I am mistaken about the backend install. Their recommendation from Pagelines was from the dashboard. My error.
    2. When I tried to change themes during this debugging process I chose a different theme and doing so made the site unworkable. No dashboard, no site, no ability to login. Thus I’ve been doing everything EXCEPT changing the theme to see if there were other issues first.
    3. Vaultpress can only restore a backup if you have a working wordpress installation. Otherwise you have to download the backup from Vaultpress and do a manual restore.
    4. The role is administrator.

    Thanks for your comments. Its all good. Still not fixed. But I’m going to try to install a new version of the theme. I will attempt to change the theme to twenty thirteen and then attempt to install a fresh download of the Pagelines theme. It may blow up again when I try to change the theme, but if so, I will manually restore again from a backup.

Viewing 14 replies - 16 through 29 (of 29 total)
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