• Resolved janebohannon

    (@janebohannon)


    Hello,

    Sorry to bother, but I cannot figure this out on my own. I will give history so someone can hopefully tell me my error. We had originally set up the site with wp and had chosen a theme to use. The theme wasn’t working the way we wanted and I uploaded another one to try. After activating that theme, I went in through FTP and deleted the old theme as I had heard that it could create conflicts. Anyways, after deletion, I couldn’t access wp-admin. I figured that I might have accidentally deleted an important file along with the old theme. I went in and removed wp through control panel and used Fantastico to reload it. Still had problems logging in and then realized that I hadn’t deleted the database associated with the old theme and the new upload of wp didn’t have one associated. Therefore I went in and removed wp again and then went in and deleted the old db. After that I re-uploaded (with Fantastico) wp again and it created the db as normal.

    I went to the wp-admin page and was able to log in. I worked on the site all day and then logged out. Instead of it brining me back to the “https://www.b4ugoreviews.com/wp-login.php?loggedout=true” page it took me directly to the coming soon plugin we’re using. When I tried to access the “https://www.b4ugoreviews.com/wp-login.php” page, it keeps bringing me to the coming soon plugin page.

    I went in through FTP and removed the coming soon plugin as I thought maybe it was throwing up problems. I then tried again. This time it brought me to the login page of the actual site. I am totally unable to reach the wp-admin in any fashion.

    I have tried renaming the plugin folder and then accessing, no luck.
    I re-uploaded the coming soon plugin and the renamed, no luck.
    I have read many posts regarding not accessing wp-admin, but none seem to address the particular problem I am facing. After reading one of the posts, I also went into the db and changed the site url and then the home url. No luck.

    I pray that someone will be able to help me and truly appreciate your assistance.

    Thank you,
    Jane

Viewing 6 replies - 16 through 21 (of 21 total)
  • Thread Starter janebohannon

    (@janebohannon)

    Okay, give me a moment.

    Thread Starter janebohannon

    (@janebohannon)

    It didn’t show this before, but now is stating that the parent theme is broken. I am going to have to reinstall both of them. After I am able to do that, I’ll let you know.

    Thanks,
    Jane

    Thread Starter janebohannon

    (@janebohannon)

    It did it again. Think that maybe there’s something wrong with the download file for the new theme? What’s your opinion?

    Thanks,
    Jane

    Sounds like it – I’d suggest asking on the Vantage support – since that’s a commercial theme they’ll be the best ones to help you with this.

    Thread Starter janebohannon

    (@janebohannon)

    Thanks WPyogi. That does seem to be where the problem is. I have deleted and reloaded the themes twice and each time, it still does the same thing.

    Your help in narrowing down where the problem is has been awesome! I truly appreciate your assistance and the time you put in for all of us on the forum!

    ??

    Thanks,
    Jane

    You’re welcome and thank you for your kind words :)!

Viewing 6 replies - 16 through 21 (of 21 total)
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