Viewing 8 replies - 1 through 8 (of 8 total)
  • If this is your website, https://www.raichlinattorneys.co.za

    Try to add this https://www.raichlinattorneys.co.za/wp-admin

    Use – instead of _ between wp admin

    Thread Starter seathane1

    (@seathane1)

    Hi this is in a preview stage https://preview.afrihost.com/154.0.172.201/https://raichlinattorneys.co.za/wp-admin/

    Please look carefully. The live website is still up, I need to preveiw before I transfer the domain.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @seathane1, Have you contacted ‘afrihost’ about this? It looks like an issue with their service. Also please don’t give away your login details to us.

    Thread Starter seathane1

    (@seathane1)

    Hi Andrew yes, I did they suggested it could be a plugin issue.
    But tell me Andrew are you a member of the WordPress support team or are you just assisting. If not is there a dedicated support team that I can post my issues to?

    Thanks

    Peter

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    There is no support team at www.remarpro.com, the support here is provided just as the software is – by volunteers of the open source community.

    In your hosting provider’s control panel, try deactivating the plugins of your ‘afrihost’ website by renaming the “plugins” folder (found in ‘wp-content’ folder) to “plugins-old”. This should deactivate your plugins. Then rename that “plugins-old” folder back to “plugins”. Can you at least log in?

    Thread Starter seathane1

    (@seathane1)

    After I renamed the folder I now can log in into the Admin View.
    Does this suggest the is an issue with a plugin?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Yes, you can try reactivating them one by one until the issue occurs again. Then you’ll know the plugin responsible. Which plugin is it?

    Thread Starter seathane1

    (@seathane1)

    You see my worry is that this is not a live site yet. I still have a live site on another server would you advice me to make this test site a live site and disable the plugins and maybe see how the site displays?

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘WP-Admin not loading’ is closed to new replies.